Associate Manager

**Job Description**:
As the Associate Manager Risk & Compliance, you will provide independent oversight of the operations and regulatory risk management framework within the Individual Customer Line of Business, while providing expert advice and guidance to assist the business with its risk and compliance obligations. You will perform second line risk and compliance activities as well as work directly with the first line of defense by providing accurate and reliable technical and regulatory expertise to the business which in turn will help the business in meeting the highest standards of Risk & Compliance. You will be a positive change advocate by suggesting and implementing constant improvements to the overall Risk & Compliance culture within the Business.

**What you will do**
- Perform second line of defense risk and compliance oversight activities including independent challenge, providing guidance and advice, documentation, reporting, and addressing action items to enable Individual Customer Risk & Compliance to effectively oversee the activities of the Individual Customer line of business.
- Assess the adequacy of, adherence to, and effectiveness of day-to-day risk and compliance procedures and controls and provide reports on all potential or actual risk & compliance issues ensuring that they are investigated and remediated as appropriate.
- Work collaboratively with the first line of defense contacts on projects to ensure risk and compliance controls exist and to ensure all relevant regulations and requirements are incorporated into management policies and processes.
- Participate in legislative update reviews and research legislation to provide constructive input into emerging rules and regulations to provide appropriate guidance to the business on potential impacts.
- Accountable to identify and provide guidance to the business concerning risks associated with Individual Customer initiatives and projects and to escalate any issues or proposed solutions to the Manager or Senior Business Compliance Officer as necessary.
- Assist with the monthly legislative update summary prior to circulation to the Line of Business.
- Provide updates for to the Individual Customer Risk & Compliance quarterly report.
- Build partnerships with other functions and with the first line of defense within Individual Customer to facilitate an effective risk & compliance culture.

**What you will bring**
- Post-secondary education preferred); however, applicants with an equivalent level of training or experience will be considered.
- Minimum of 4 years of experience in an insurance/financial services industry with inherent operational risk & compliance related accountabilities.- Experience is required in securities regulations.- Experience in Individual Insurance will be an asset.
- Proven ability to monitor new and emerging regulatory trends and evaluate policies, processes and systems to identify business risks and control gaps.
- Strong interpersonal skills and ability to build relationships and influence change effectively with a broad range of individuals and groups without direct leadership accountabilities
- Very good organizational skills with strong attention to detail, ability to prioritize, multi-task and meet deadlines.
- Excellent analytical skills
- Excellent verbal and written communication skills.
- Ability to effectively use Microsoft Office programs (Outlook, Excel, Word, PowerPoint) with a strong working knowledge of Excel and PowerBI.
- Previous experience of working within E-Commerce and/or Privacy will be an advantage.

Great-West Lifeco Inc. is a leading international financial services holding company headquartered in Canada with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. It operates in Canada, the United States, and Europe under the brands: Canada Life, Canada Life Germany, Canada Life UK, Canada Life Reinsurance, Empower Retirement, Putnam Investments and Irish Life.

In Canada, Great-West Lifeco operates under the Canada Life brand, offering a broad portfolio of financial and benefit plan solutions and serves the financial security needs of more than 12 million customers. Globally our combined companies have approximately 24,500 employees, 205,000 advisor relationships, and thousands of distribution partners - all serving more than 30 million customer relationships across these regions.

Being a part of our organization means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You are part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
- We are committed to providing an inclusive, accessible environment, where all employees and customer