IT Support Technician

2 weeks ago


North York, Canada RK Global Consultants Inc Full time

We’re a consulting firm who work with manufacturers. You will be working with our clients.

What You’ll Do
- Provide strategic and hands-on IT support to staff across both office and sales environments, ensuring smooth day-to-day technology operations.
- Test, install, configure, and maintain IT hardware, software, and systems.
- Troubleshoot issues with systems, hardware, and software—proactively and effectively.
- Manage setups for all workplace technology including computers, servers, printers, phones, and internet connectivity.
- Evaluate current IT security protocols and implement improvements to protect our networks and data.
- Support occasional system migrations, including shifts to cloud-based platforms.

This Role Could Be For You If You Have
- A diploma or degree in Computer Technology, IT Systems, or a related discipline.
- 3-5 years of relevant IT support experience, ideally in a small or medium-sized business.
- Strong knowledge of Windows environments and networking fundamentals (TCP/IP, DNS, DHCP).
- Experience with network troubleshooting and Ethernet cabling standards.
- A service-oriented, problem-solving mindset with excellent communication skills.

Nice to Have
- Familiarity with cloud platforms like AWS, Microsoft Azure, or Google Cloud.
- Experience supporting tech infrastructure in creative or design-focused environments.

Compensation - negotiable

Pay: From $23.00 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday

Application deadline: 2025-06-26



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