Quality and Risk Specialist

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Quality and Risk Specialist to join our Quality and Performance team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
Access to virtual healthcare 24/7 for FREE through the group health benefit plan
RRSP program (with employer matching)
Vacation accrual (begins immediately) and travel insurance
Free onsite parking
Access to thousands of vendors offering perks and discounts through our WorkPerks program
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About the Opportunity

Develop, review, measure, monitor and analyze performance measures and indicators, and implement evidence-based change to improve indicator alignment with Quality Standards.
Lead Quality Improvement initiatives to improve the resident experience, resident safety, organizational performance and mitigate risk.
Implement standard practices for managing and improving quality in our homes while providing support to ensure operational practices are maintained and align with risk management standards
Manage resident safety initiatives which include the incident review process, safety audits, policies and procedures; includes analyzing trends and implementing evidence-based approaches to improvement.
Manage the training programs related to Lean Six Sigma, Quality Improvement Plans; acting as advisor to colleagues on QI and quality management practices.

About You

In addition to placing high value on continuous improvement, collaboration and accountability as well as a passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care;
**You bring**:
Undergraduate degree in a health-related discipline or related discipline with experience in a healthcare setting
1-3 years of quality and resident/patient safety experience in a health care setting

With the following considered an asset;
Masters in Health Administration, Public Health, Industrial Engineering or Health Informatics, considered an asset.
Training/certification in Lean Six Sigma methodologies
Experience in program evaluation
Designation with Canadian Patient Safety Institute, or other comparable organization (IHI, CPPS, CPHQ)
High Reliability Organization (HRO) practices and tactics experience

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For 35 years, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and a home care division of team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

Only those selected for an interview will be contacted.