Operational Risk and Control Specialist

7 days ago

Halifax, Canada Manulife Full time

We are seeking a detail-oriented and proactive **Operational Risk & Control Specialist**to join our **Risk and Control Governance**team

In this pivotal role, you will contribute to the execution of our business unit's Risk Management Framework, ensuring our operations are safeguarded against potential risks.

You will play a key role in supporting the review of both internal and external operational risk incidents, acting as a vital liaison on behalf of the business. Your expertise will help ensure that our team not only understands its risks but also implements robust standards, controls, and practices to effectively mitigate them. By doing so, you will support the achievement of our strategic objectives and drive the success of our organization.

**This is a hybrid opportunity (Tues, Wed, Thurs in office).**

**Position Responsibilities**:

- Execute core elements of the business unit Risk Management Framework.
- Review internal and external operational risk incidents/errors for lessons learned and opportunities to implement new preventive and detective controls.
- Participate in risk control assessments, utilizing process documentation and analysis techniques, and making business recommendations for improvement
- Maintain awareness of risk and control issues within the business/function, whether identified internally or through audit findings.
- Maintain effective business relationships with internal business and functional support areas and develop and deliver presentations to senior audiences.
- Support projects and business changes that may impact key risks or internal controls, ensuring the risk profile is maintained.
- Participate in various meetings related to operational risk and control matters.

**Required Qualifications**:

- Experience in risk management, internal controls, or audit functions within a corporate environment.
- Strong analytical skills with the ability to assess processes, identify risks, and propose improvements.
- Excellent communication skills, both written and verbal, with the ability to develop and deliver presentations to senior audiences.
- Detail-oriented with strong organizational skills.
- Proactive and self-motivated, with the ability to work independently and as part of a team.

**Preferred qualifications**:

- Bachelor’s degree in Business, Finance, Accounting, or a related field are preferred.
- Advanced degrees or relevant certifications (e.g., CPA, CIA, Risk Management Certification) are a plus.
- Understanding of retirement plan services operations is advantageous.

**_When you join our team: _**
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

LI-Hybrid

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Referenced Salary Location**

Halifax, Nova Scotia

**Working Arrangement**

Hybrid

**Salary range is expected to be between**

$64,575.00 CAD - $107,625.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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