Patient Services Administrative Assistant

**Job Description**:
Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You’re looking in the right place.

As a P**atient Services Administrative Assistant**, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our support for professional growth, personal wellness and work-life balance.

What will you do?
- Work at an advanced level within Microsoft Office Suite including Word, Excel, Outlook, PowerPoint, SharePoint and the inter/intranet
- Maintain excellent communication skills to effectively communicate with staff at all levels including the general public
- Analyze and resolve office administrative and procedural problems, interpret policies and procedures
- Set priorities, work independently, and meet deadlines
- Maintain accuracy and speed with data entry and word processing
- Maintain positive relationships with co-workers and external stakeholders and work cooperatively as a member of the team with minimum supervision
- Manages logistics for meeting and event planning, including invitations, minute taking, location set up, and teleconference support.
- Supports preparation of agenda, presentations for meetings, minute taking and follow up on action items.
- Manages data, report preparation, collating information for specific projects and management teams.

What must you have?
- Diploma from an Ontario Secondary School which includes general level Business and Commerce courses
- Medical terminology certificate or equivalent preferred
- Ability to exercise good judgment and discretion in dealing with confidential information
- Good verbal and written communication skills with a sound knowledge of the English language, spelling, punctuation, and grammar
- Other duties as assigned
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date

What would give you the edge?
- A college diploma in the health or social services field, or business/office administration
- Familiarity with medical terminology, and office administrative procedures/concepts
- Knowledge of services provided by Ontario Health atHome
- Ability to speak French or another second language

What do we offer?

**We know wellness is supported with work-life balance.** In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Salary: $24.82 - $28.26/hr

What do I need to know?

**Anticipated Start Date**: As soon as possible

**Status**: Temporary Full-Time (approximately five months)
**Hours of work**: 830am-430pm (Monday to Friday)

**Posting Expiry**: July 2, 2025
**Unionized Position -**This position will be exp**ected to be onsite at the Chatham, Windsor OR Sarnia site; this is not a remote position.**

Who we are

**We are Ontario Health atHome, ready to serve every person in Ontario.**We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

**If you’re interested in driving excellence in care and service delivery**, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment
- We thank all applicants for their interest; however, only those selected for an interview will be contacted._