Supply Chain Specialist

About the Role

Are you energized by solving logistics puzzles, keeping things running smoothly, and making global operations feel seamless? At **Avnan**, we’re looking for a **Supply Chain Specialist** to be a key player in our international supply network.

Based in Canada and reporting to our Supply Chain Leader, you’ll be the link between our Asia-based suppliers and our internal teams — making sure products move on time, inventory flows efficiently, and everyone stays in sync.

You’ll take the lead on coordinating orders, managing shipments, and keeping documentation accurate and on track. Whether it’s chasing down a delayed container or identifying ways to improve delivery timelines, you’ll help keep our global supply chain running like a well-oiled machine.

**Responsibilities**:
**On-Time Delivery**
- Raise demand on factories and act as the primary contact to collect commit dates and ensure on-time delivery of products
- Address delays or issues proactively and work with internal and external stakeholders to minimize disruptions.
- Confirm shipping schedules with suppliers weekly using open PO reports; flag and resolve concerns.
- Follow urgent or high-priority orders closely with suppliers to expedite as needed.

**Inventory and Logistics**
- Propose improvements to minimize inventory levels
- Coordinate and confirm shipment bookings, tracking details, and documentation accuracy.
- Discover cost-effective shipping modes and schedules.
- Arrange local deliveries of samples and production when needed.

**Liaison with Freight Forwarders and Customs Brokers**
- Work with third-party brokers, freight forwarders, and logistics partners to ensure timely and compliant clearance of imported goods to US and Canada.
- Prepare, review, and submit required documents (e.g., commercial invoices, packing lists, HS codes, certificates of origin, fumigation certificates, etc.)
- Track shipments and ensure the accuracy of customs entry information.
- Resolve any customs holds, inspections, or discrepancies.
- Review and validate customs charges and brokerage fees.
- Identify opportunities for cost savings (e.g., tariff engineering, duty drawback programs).
- Support claims or refunds for overpaid tariffs, duties or GST.

**System & Data Accuracy**
- Maintain and accurately update PO records, job entries, and inventory receipts in ERP (Epicor).
- Verify and enter supplier invoices accurately.
- Support 3PL activities for finished goods inventory tracking.

**Customer &**Vendor Relationship Management**
- Develop strong working relationships with customers, key factories and suppliers.
- Proactively communicate updates to vendors to maintain alignment.

**Administrat**ive** Support**
- Support cross-functional communication between Canada and Asia offices.
- Ensure all shipping-related documentation is accurate and timely.
- Coordinate and respond to supplier questions about orders and logistics.

**Continuous Improvement**
- Lead or participate in projects that improve supply chain efficiency and customer satisfaction.
- Track and report KPIs related to supplier performance and delivery.
- Suggest and implement continuous improvement initiatives in procurement and logistics.

**About You**
- 2-4 years of experience working in logistics and/or supply chain.
- Post-secondary education in Supply Chain, Material Management, or Logistics.
- Experience coordinating international shipments and working with freight forwarders.
- Intermediate knowledge of customs procedures and shipping documentation.
- Excellent organizational skills and attention to detail.
- Ability to work with global teams, accommodating early morning or late afternoon hours to support Asia-based operations.
- Preference for Certified Customs Specialist (CCS) designation or equivalent experience.
- Experience in electronics manufacturing, EMS, ODM, or OEM environments would be an asset.
- Strong communication skills (written and spoken) in English. Mandarin would be a plus but is not required.

**Skills & Tools**
- Proficient with Microsoft Office (especially Excel).
- Comfortable using ERP systems (Epicor preferred).
- Ability to write and maintain SOPs and training materials.

**Why Join Us?**

At Avnan, you’ll become part of a close-knit team where your work directly impacts our business and our customers' success. We value a progressive, forward-thinking mindset, setting high standards for quality and providing the support you need to achieve your performance goals.

We offer:

- Competitive compensation and benefits.
- Opportunities for professional growth.
- Exposure to global supply chain operations and collaboration with international teams.
- A collaborative, innovative, and customer-focused work environment that drives meaningful results.

We understand the importance of balance and offer flexible work arrangements to ensure you can achieve peak productivity while maintaining a fulfilling personal life. Our commitment to diversity exposes you t