Administrative Assistant/receptionist

**Position Title**: Administrative Assistant/Receptionist - Wireless Communications Company
**Location**: Pickering, Ontario, Canada
**Employment Type**: Full-Time
**Reports To**: Director of Finance
**Industry**: Wireless Communications / Telecom Services

**About the Company**

We are a privately held, Indigenous-owned wireless communications provider headquartered in Pickering, Ontario, delivering mission-critical and operational-critical communication networks to business, commercial, and public safety clients across Ontario and Canada. Our reputation is built on delivering secure, reliable, and high-performance wireless voice and data solutions where uninterrupted communication is essential. We are committed to operational excellence, innovation, and creating long-term value for our stakeholders and the communities we serve.

**Position Overview**

We are seeking a motivated and customer focused administrative assistant/receptionist to provide both front-desk and administrative support. This dual role position involves greeting visitors, answering and directing calls, managing shipping and receiving, ordering office supplies and refreshments, and supporting daily office operations

**Key Responsibilities**
- **Front-desk duties**: Greet visitors, answer and direct incoming phone calls, and maintain a welcoming and professional reception area. Process sales using the POS system. Ship and Receive packages.
- **Administrative tasks**: Managing correspondence and filing systems. Log all incoming repairs and maintain and update the RMA log.
- **Office support**: Maintain office supplies, manage office equipment, and assisting with tasks like invoicing or updating client files.
- **Communication**: Serve as a point of contact for clients, vendors, and staff, and responding promptly and professionally to inquiries and requests.

**Qualifications**
- **Computer proficiency**: Working knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is a universal requirement.
- **Communication software**: Familiarity with phone systems and shipping programs.
- **Office equipment**: Competence in using office machines such as printers, scanners and POS system.
- **Data entry and typing**: Efficient typing and data entry skills with high accuracy.
- **Organizational and time management**: Ability to multitask, prioritize, and manage a dynamic workload in a fast-paced environment.
- **Communication and interpersonal skills**: Exceptional verbal and written communication, a professional phone manner, and excellent customer service skills.
- **Attention to detail**: Accuracy in handling documents, sales orders, packing slips, etc..
- **Discretion and confidentiality**: The ability to handle sensitive information with a high degree of confidentiality and professionalism.
- **Proactivity and problem-solving**: Strong problem-solving skills with the ability to anticipate needs and take initiative.

**What We Offer**
- Competitive compensation package with performance-based incentives.
- Comprehensive benefits program.
- Ongoing training and professional development opportunities.
- The opportunity to contribute to meaningful projects supporting public safety, business, and community communications.
- A supportive, inclusive and growth-oriented team culture.

**Career Growth Opportunities**

We believe in investing in our people and promoting from within. High performing Administrative Assistance/Receptionist may have the opportunity to advance into roles such as:

- **Executive Assistant**:

- **Accounts Receivable/Accounts Payable**:

- **Procurement** **Specialist**:

- **Inside Sales Representative**

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$48,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Work Location: In person