Operations Supervisor

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.
YOUR ROLE
Directs daily business activity and provides leadership for assigned personnel. Responsible for communicating with Resource Freight Planning, Inventory Management, Quality, Sales and branch management to resolve any production issues. Accountable for assigned areas to ensure we meet or exceed all customer SLA’s as well as Operating plan performance metrics.
WHAT ARE YOU GOING TO DO?
Accountable for daily work assignments of all regular and temporary labor to meet or exceed customer SLA’s while minimizing labor costs.
Achieve performance standards with regards to safety, line utilization and quality
Tracks key performance indicators/costs, anticipating and correcting trends which would compromise achievement of financial targets
Oversees and assures facility equipment reliability to minimize downtime
Supervise up to 60 full-time/temporary Production Line associates
Set up and operate equipment according to the Production Work Order Requirements, On-the-Job-Training (OJT) and/or operation procedures
Train and coach employees on department work instructions, processes, procedures and policies
Coach and mentor team leads on leadership skills such as communication, results, accountability, etc.
Manages personnel, material, and equipment safely and effectively.
Meets production cost, schedules, and quality requirements through the utilization of established manufacturing processes and methods.
Monitors and reports weekly production metrics on productivity and quality.
Identifies continuous improvement opportunities to ensure performance targets are consistently met.
Interfaces with planning and quality management when defects or non-conforming products are found.
Determines best methods to handle deviations from standardized processes.
Responsible for maintaining all defined 6S standards
Accountable for all ISO policies and procedures for areas assigned makes recommendations for change.
Communicates daily with Sales, Purchasing and Operational personnel to effectively provide relevant information in order to meet and or exceed customer requirements.
Provides leadership and guidance to all staff for continual improvement of key functions and activities to improve efficiency and meet increasing customer and business demands
Ensures labor is balanced across department as required to meet each day’s business needs, minimize overtime and reduce labor costs
Maintains a professional, helpful attitude in dealings with co-workers, supervisors and their departmental personnel at all times
Responsible for managing the administrative tasks of validating Kronos punches and correcting missed punches (daily), executing the Corrective Action Responses and implementing corrective changes to meet the required timelines outlined in the process document and executing the Quarterly/Annual Employee Performance Appraisal processes meeting the HR timeline as published.
**Minor Essential Function**:
Recommends layout changes to improve velocity, performance and reduces labor costs.
Complies with all OSHA, federal, and state policies that optimize safety within the facility
Responsible for housekeeping standards as assigned
Responsible for additional tasks as assigned to meet or exceed the expectations of customers and or management based on our fluid business needs
Works with Quality and Industrial Engineering to maintain, evaluate and make recommendations to improve all relevant processes.
WHAT DO YOU BRING?
High school diploma required; Associates degree preferred; Bachelor’s degree highly preferred
Minimum 3+ years in a fast paced, high volume production environment preferred
MS Office Suite (Word, Excel), interpersonal & conflict resolution skills, basic math skills.
Pre-employment drug screen required
Experience with PC, RF guns, printers required
Uses intuition and experience to improve business systems and processes. Must identify and resolve problems in a timely manner. Gathers and analyzes information skillfully and develops alternative solutions.
Works well in group problem solving situations. Manages conflict. Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments. Gives and welcomes balanced feedback