Clerk B

2 weeks ago

Winnipeg, Canada City of Winnipeg Full time

Under the general supervision of the Customer Service Supervisor, the Clerk B - 2nd Tier Clerk is responsible for providing effective customer service for the division and ensuring requests for services are received, recorded and resolved.

**As the** **_Clerk B - 2nd Tier Clerk,_** **you will**:

- Monitor 311 queues for Streets Maintenance, and act as the 2nd tier call center for Public Works related services.
- Respond to phone calls transferred from 311 on various Public Works items.
- Provide front desk customer service/reception.

**Your education and qualifications include**:

- Grade 12 education or G.E.D. (General Education Diploma) or equivalent.
- 24 months prior related work experience.
- Demonstrated experience providing front-facing customer service in a fast paced environment.
- Demonstrated experience working in a call center environment.
- Ability to communicate effectively, both verbally and in writing.
- Ability to multi task by simultaneously performing functions such as active listening, navigating between computer programs and entering detailed information.
- Ability to exercise sound judgment, deal tactfully and maintain composure during difficult situations.
- Ability to work under mínimal supervision.
- Ability to establish and maintain positive working relationships with employees at all levels of the organization, external contacts and the public, in accordance with the Respectful Workplace Standard.
- Experience in using Microsoft Office (Word, Excel, Outlook)
- Knowledge of Kana system, IView and Lagan would be an asset.
- Demonstrated fluency in both French and English.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.

  • Clerk B

    2 weeks ago

    Winnipeg, Manitoba, Canada CITY OF WINNIPEG Full time

    The Community Services Finance and Administration Division provides support to the Community Services Department related to budget preparation, accounts processing, financial control/administration, financial analysis and continuous improvement.Under the general supervision of Clerk C - Finance, and as part of the Finance and Administrative Services clerical...

  • Clerk B

    7 days ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the general direction of the Senior Clerk of Community Development and Recreation Services, the Clerk B provides clerical and administrative support for the Division and is responsible for departmental issues tracking, the preparation of confidential correspondence reports, graphic presentations, data compilation, and entry. **As the** **_Clerk B,_**...

  • Committee Support Clerk B

    2 weeks ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the general supervision of the Manager of the Decision-Making Process, the Clerk B in the Committees Division provides clerical support to the Committees of Council by assisting the Committee Clerk in the preparation of committee documents such as agendas, minutes, dispositions, as well as preparing the meeting room. The Clerk B also provides...

  • Clerk B-CUPE

    2 weeks ago

    Winnipeg, Canada City Of Winnipeg Full time

    Job Profile   Member Services Clerk (Clerk B) Department: The Winnipeg Civic Employees’ Benefits ProgramDesignated Work Location: 5-317 Donald StreetPosition Type: Permanent, Full-TimeSalary: $1,798.30 - $2,105.55 Bi-weekly (CUPE)Posting Number: 126594Closing Date: January 6, 2026Providing a wide range of services to over half of all Manitobans, The...

  • Clerk B

    2 weeks ago

    Winnipeg, Manitoba, Canada CITY OF WINNIPEG Full time

    As the Clerk B – Safety/WCB Administrative Support Clerk, you will provide administrative support for the Safety Officer and Safety Technicians. You will also provide backup support for the WCB Clerk.As the Clerk B – Safety / WCB Administrative Support,you will:Provide administrative support for the Safety Officer and Safety Technicians in the Human...

  • Clerk B

    2 weeks ago

    Winnipeg, Manitoba, Canada City of Winnipeg Full time

    Recruitment DetailsClerk B – Safety / WCB Administrative SupportDepartment:Human Resources, Water and Waste DepartmentDesignated Work Location:1199 Pacific Avenue, Hybrid with designated work locationPosition Type:Permanent on a Temporary Basis – up to 6 months, Full-timeHours of Work:8:30 a.m. to 4:30 p.m., Monday to FridaySalary:$1, $2,105.55...

  • Clerk B-CUPE

    2 weeks ago

    Winnipeg, Manitoba, Canada City of Winnipeg Full time

    Job ProfileMember Services Clerk (Clerk B)Department:The Winnipeg Civic Employees' Benefits ProgramDesignated Work Location:5-317 Donald StreetPosition Type:Permanent, Full-TimeSalary:$1, $2,105.55 Bi-weekly (CUPE)Posting Number:126594Closing Date:January 6, 2026Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of...

  • Clerk B

    1 week ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the supervision of the Senior Clerk, the Clerk B - Billing Clerk is responsible for setting up new customers and premises in the Water and Waste Department utility billing system; administering and billing specialized accounts; processing meter installs and removals; administering the Water Leak Credit Policy; processing HiLo meter reading ToDo’s;...

  • Clerk B

    2 weeks ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the supervision of the Senior Clerk, the Clerk B - Billing Clerk is responsible for setting up new customers and premises in the Water and Waste Department utility billing system; administering and billing specialized accounts; processing meter installs and removals; administering the Water Leak Credit Policy; processing HiLo meter reading ToDo’s;...

  • Clerk B- Education

    21 hours ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the general supervision of the Senior Human Resources Consultant, the Clerk B - Education and Training Clerk assists in the coordination and promotion of education and training within the Department. **As the **_Clerk B - Education and Training Clerk_** **you will: - Assist in coordinating the delivery of education and training in the Department. -...