Medical Office Administrator

**Who We Are**

Are you looking to further develop your career in the Healthcare industry with one of North America’s innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and enterprise health solutions. If you have a passion for providing compassionate, quality care or services to those in need, then a career with CloudMD might be what you are looking for

CloudMD is transforming the delivery of healthcare using technology and by providing a patient-centric approach, with an emphasis on continuity of care. By leveraging healthcare technology, the Company is building one, connected platform that addresses all points of a patient’s healthcare journey and provides better access to care and improved outcomes. Through CloudMD’s proprietary technology, the Company delivers quality healthcare through a holistic offering including hybrid primary care clinics, specialist care, telemedicine, mental health support, healthcare navigation, educational resources, and artificial intelligence (AI).

**Who You'll Work With**

We are currently looking for a highly talented Medical Office Administrator to join our growing team of highly dedicated healthcare professionals to work on-site with one of our major clients in London, ON. **This is a contract position for maternity leave coverage. The expected start date will be September 16, 2024 and the contract length will be 12-18 months.**

**What You'll Be Doing**
- Aways greet patients upon entrance in a timely and friendly matter
- Giving patients the proper paperwork (new hire medical evaluations, incident reports, respirator evaluations, isocyanate questionnaires, Form 8s) to complete before seeing OHN/ Doctor, ensuring they understand paperwork and it is completed correctly
- Coordinating with OHN to schedule new patient exams, immunization appointments, fit tests, etc.
- Making sure patients sign ins are entered into the Infor Database weekly
- Ensuring proper storage and filing of paperwork into charts
- Contacting patient when it is close to their anticipated return to work date, explaining to them return to work process, and then scheduling an appointment accordingly
- Update the MLOA Database to reflect approval or non-approval of claim
- Reviewing restriction sheet with patient before they leave appointment
- Have patient complete an incident report and review the report with them when they enter the medical center with a new injury and are waiting for nurse/ doctor
- Receive WSIB request for medical information by fax and pull medical information right away
- Fax requested documents to WSIB as soon as possible

**What You Need to Be Successful**
- Must have 1 year of experience as a Medical Office Administrator in a healthcare setting
- Must be proficient with MS Office (Word, Excel, Outlook)

**What You Need to Stand Out**
- Must be able to multi-task with urgent and time-sensitive requests
- Must** **act with a high degree of professionalism at all levels
- Excellent customer service skills with
- Exceptional written and verbal skills in English
- Strong time management skills

CloudMD is an equal opportunity employer. We do not discriminate on the basis of race, ancestry, religion, color, national origin, gender, sexual orientation, gender orientation or expression, political belief, age, marital status, or disability status.

Protecting the safety and welfare of employees, clients, and patients that use our services is of utmost importance to us. For this reason, final applicants will be asked to undergo a background check.