Account Manager

**Introduction**

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

**How you'll make an impact**

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. As a member of our benefits and HR consulting team, you'll help our clients - employers of all sizes, across all industries - build workplaces that work better. As you consider the value of working for Gallagher, remember your talent, winning attitude and strong performance will be highly valued. We are currently looking for an Account Manager that has the character and personality to work with a strong team of personable and successful individuals. How will I impact the business? As the Account Manager you will be responsible for the day-to-day account management with our smallto mid-sized clients. Our approach is warm and our relationships are everything with these client groups. - You will build, expand, and nurture relationships with existing clients. - You will have consultative conversations with your internal client partners (Production/Sales/ Analysis) to ensure that your client strategy is aligned and executed - Your focus will be on client retention and relationship management. We hope that you will feel confident enough in your relationships to uncover additional opportunities to cross-solve and drive the sale of additional services and coverage levels - Reciprocally with the client, you will craft an annual strategy and ensure that all goals are being executed. You know who your decision makers are and can quickly seek solutions to problems - You will develop working relationships with all internal partners and be an active participant in building a strong office culture - Your contribution will range from administrative to strategic and your ability to impact both will make you an asset to our team - You will utilize your benefits expertise to help prepare and present renewals, negotiate with carriers, interpret benchmark data and analyze trends, and work with the entire HR suite to ensure proper technical account implementation.
**About you**

Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time.

Preferred:
Behaviors: Excellent verbal and written communication skills. Able to quickly determine critical issues.
**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- Flexible medical & dental coverage to meet your household's needs
- Life, Dependent Life and AD & D Insurance options
- Retirement savings including RRSP including a company match, TFSA, pension and more
- Employee Stock Purchase Plan

**Other benefits include**:

- Educational expense reimbursement
- Employee assistance programs
- Discounted gym membership (GoodLife Fitness)
- Opportunity for flexible work arrangements
- Paid sick days & personal days
- Employee education recognition program
- Employee referral bonus program

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medic