Bilingual Inside Sales

6 days ago

Québec, Canada Phoenix A.M.D. International Inc. Full time

Job description
**Bilingual Inside Sales & Data Entry Specialist**

**_About Us_**

Proudly Canadian, Phoenix A.M.D. International Inc has been in business for over 30 years, led by the 2 entrepreneurs who originally started the business. We provide lifestyle protection programs and services for the furniture, bedding, appliances, and electronics retailers across North America, which are designed to enhance the experience of customers and create indispensable profit centers for our retail partners. We are committed to innovation and being the best at what we do.

**_Full Job Description_**

**_Why Work with Us?_**
- We promote from within Plenty of opportunity to learn, grow and advance your career
- Weekly Wellness Day - Incorporates exercise & a nutritious lunch
- Weekly Yoga - Reduces stress and increases your energy
- Great Benefits Plan - Health and dental coverage
- Fun Company Events
- Strong Charity & Community Support
- Great Environment to Work in

**_Responsibilities_**
- Build strong, lasting relationships with our retail partners
- Review and enter orders and ensure accuracy
- Process return merchandise authorizations
- Handle customer warranty registrations and adjustments via online portal
- Work closely with operations team to ensure orders are shipped in a timely manner
- Provides administrative support and assistance to Sales Team

**_Qualifications_**
- Fully bilingual - English & French (required)
- Data Entry (1 year preferred)
- Sales (1 year preferred)
- Experience using Microsoft office suite & Zoom (required)
- Experience with SAGE (preferred)
- Excellent organization & communication skills
- High attention to detail while speaking with customers on the phone
- Ability to multitask and work in a fast-paced environment
- Works well under pressure & meets deadlines

**Job Type**: Fulltime remote with option for hybrid in the future

Schedule: Monday - Friday 9:00am - 5:00pm

**Salary**: $40,000

COVID-19 considerations:
**Job Types**: Full-time, Permanent

Pay: $40,000.00 per year

COVID-19 considerations:
**Job Types**: Full-time, Permanent

**Salary**: $40,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

COVID-19 considerations:
COVID-19 considerations:
Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (required)

**Experience**:

- Data entry: 1 year (required)

**Language**:

- French & English (required)

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