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Customer Service Representative
2 weeks ago
**Job description**
Are you looking for a great work environment with one of the largest and most recognizable home furnishings brands in the world?
Are you outgoing, energetic and enjoy dealing with people?
La-Z-Boy Furniture Galleries is currently seeking positive and enthusiastic representatives at our Customer Care Centre. Our exceptional products are represented by outstanding people striving to give our customers the best possible shopping experience.
**What’s in it for you?**
Our success as a company is because of our people Joining our team means we are heavily invested in your development, growth and success.
- Competitive Wages
- Comprehensive individual or family benefit plan
- Company matched retirement savings plan
- Employee discount program
- Opportunity for advancement in a growing company
**Who we are looking for?**
A self-motivated person that understands the importance of customer service and truly enjoys interacting with customers
- Ability to work with people at all levels and work in a team environment
- **Strong communication skills on the telephone**:
- Enthusiastic and positive attitude
- Detailed oriented with the ability to multi task
- Active listening, assessment and problem solving skills
- Ability to think outside the box while making business sound decisions
- Comfortable using a Computer and ability to learn new programs
**Requirements**:
- High school diploma or equivalent, post-secondary education preferred
- Reliable transportation to and from work
- Proficient computer and technology skills
- Customer service experience required
- Previous Furniture related industry experience an asset
- Excellent grasp of the English language**:
- Above average passion for providing exceptional customer service
- Critical thinker
- Able to work in a fast paced environment meeting tight deadlines
**About Us**:
La-Z-Boy is a leading residential home furnishings provider in Canada and all over the world, La-Z-Boy Furniture Galleries Customer Care Centre is helping take care of a 12 location chain in Southern Ontario. We strive to give our customers the best possible experience starting in our retail stores to the delivery of our products, as we aim to create customers for life. We are committed to growing the La-Z-Boy brand one exceptional experience at a time and we would love to have you help carry out that mission.
**Accommodations and Accessibility**:
**Diversity and Inclusion Statement**:
- At La-Z-Boy, we are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. It is our practice to provide equal employment and advancement opportunities to all individuals, and welcome all to apply._
- We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to Build Something Amazing._
**Job Types**: Full-time, Permanent
**Salary**: From $19.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- customer service: 3 years (preferred)
- Administrative: 3 years (preferred)
**Language**:
- English (required)
