Payroll and Benefits Administrator

POSITION PROFILE

The Payroll and Benefits Administrator’s primary responsibility is to carry out all payroll and benefits functions as well as work closely with the Senior Leaders and Restaurant Leaders to administer timely and accurate payroll. This role requires a savvy professional to provide expertise in payroll and benefits, the mandate also requires this person to have experience with key aspects of human resources administration as it relates to documents, record keeping and confidentiality. In addition, the ability to recommend and implement process improvements across all Finance and HR functional areas related to payroll and benefits is key.

Skills required in this pivotal role include excellent verbal, written and interpersonal communication skills in addition to, excellent analytical skills, and mathematical aptitude for analyzing and reconciling payroll data. The Payroll and Benefits Administrator must demonstrate organizational skills to allow prioritization of heavy workload in a demanding environment meeting strict timelines. The ability to work within a team environment and independently is also key.

RESPONSIBILITIES

Payroll
- Ensure accurate and timely processing of bi-weekly payroll for salaried, and hourly employees in accordance with Company policies, provincial and federal regulations.
- Review schedule and timecard hours for payment and ensure all data is validated and accurate with Restaurant Managers
- Update, reconcile and process payments for benefits
- Complete various audits and reconciliations
- Administer garnishments and third party demands: maintain garnishment logs, respond accurately and timely to all inquiries, etc.
- Review government remittances including: CPP, EI and Income tax accurately and on time
- Carry out annual payroll-related filings including provincial and federal payroll remittances in an accurate and timely manner including: preparation, reconciliation and submission of T4
- Monitor and keep current with various legislative issues affecting payroll advise appropriate people as required Provide Input into updated documented policies and processes for Payroll, Benefits and Pension administration utilizing an internal database system
- Be first point of contact to respond to employee payroll and benefits inquiries, answer routine questions and provide guidance and support to employees on HR policies and procedures
- Liaise with ADP, Push and Canada Life to access reports and create exception report to analyze data and errors, and resolve issues
- Partner with ADP and Push payroll-to resolve any payroll issues ensure current reporting and resolution of day-to-day issues
- Research discrepancies of payroll information and/or documentation for the purpose of ensuring accuracy and adherence to procedures prior to processing information to Service Providers
- Review and audit the pay registers for errors Manage people records pertaining to payroll, benefits/pension administration and reporting
- Maintain internal controls to ensure effectiveness and efficiency of all payroll related processes.
- Recommend best practices for payroll and maintain current payroll procedure documents

**Benefits**:

- Support Managers and ensure all employee benefit change forms are completed accurately before the payroll cycle; Manage all changes
- Lead Benefit and EAP information sessions in Onboarding program
- Engage external support adviser
- Ensure the program is posted on all employee information boards
- Effectively communicate with employees to ensure understanding of retirement savings and benefit plans and offer regular support
- Annual Data verification for accuracy re - address and other personal data
- Ensure headcounts reports are done on a bi weekly basis; Calculate turnover
- Ensure ROEs are produced accordingly and kept on file
- Manages and distribute T4s and Releve1s annually
- Create with HR the relevant template based on specs

Qualifications, Skills and Abilities
- Minimum 3 years of experience leading the full cycle payroll processing, benefits, and compensation function; multi-location environment
- Minimum 3 years in HR Administration is preferable
- Strong knowledge of Provincial and Federal Employment Standards and other legislation that governs Canadian payroll
- Payroll audit and reconciliation experience
- Quickservice/Restaurant industry payroll experience is desirable
- Exceptional organizational skills, strong attention to detail and the ability to multi-task and prioritize
- Display sensitivity, tact, diplomacy, and capable of maintaining high degree of confidential information and exercising a high degree of discretion areas of employee relations
- Ability to communicate clearly and concisely both verbal and written
- Customer-centric skills both for internal and external customers
- Effective time management to deal effectively with the work volume under minimum supervision and consistently meet deadlines in a fast-paced environment
- Strong