Program Administrator

**Schedule**

Monday-Friday, 8:00am-4:00pm

35 hours per week

**Education Level**

Bachelor's Degree in a relevant field.

**Career Level**

Requires a minimum of 3 years of relevant experience.
- Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a _**_Career Growth Opportunity_**_ in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement._

Ranked as one of the world’s Top 100 universities, **McMaster University **is devoted to the cultivation of human potential, realized through our innovative educational programs, cutting-edge research, and the diverse students, faculty, staff and alumni who make up the McMaster family. Dedicated to creating a _Brighter World_, we recognize that our people are our most valuable resource**. **Those who join McMaster** **will find a community of talented individuals who are inspired by the university's commitment to embodying the values of integrity, quality, inclusiveness and teamwork. It is through these talented individuals, their creativity and drive for results that McMaster University has earned its reputation as being Canada's most innovative university.

The Faculty of Health Sciences (FHS), the largest Faculty within McMaster, has an unwavering commitment to collaboration, strategic partnerships, accountability, innovation, excellence, integrity and optimism. Our pioneering approaches to education and our reputation for world-class research has consistently placed McMaster among the top 50 universities in the world for health and medicine. The Faculty enjoys close relationships with its academic hospital partners, as well as strong collaborations with researchers in Canada and around the world.

Within the Faculty of Health Sciences' Education Services Department, the **Post-Graduate Medical Education (**PGME) Office **supports 60 residency programs, over 200 fellowship programs and over 1000 trainees. We are currently searching for a motivated and passionate **Program Administrator** to provide exceptional leadership and guidance while supporting our fellowship trainees and their respecitive fellowship programs.

Reporting to the the PGME Assistant Manager, the Program Administrator will facilitate the administration of Medical Learners pursuing a fellowship at McMaster University (from admission through to the completion of their training at McMaster including issuing certificates).

The successful encumbant will work in tandum with another administrator providing effective administrative support within a portfolio of fellowship programs. This role will guide, support and educate other administrators and directors, and must maintain a high level of accuracy and effecienciy related to fellowship processes, tracking & documenting information, and providing optimal customer service.

**Job Summary**:
Accountable for developing, implementing, and maintaining the efficient operation of an academic program or department. Responsible for providing overall administrative direction including coordinating all aspects of the program such as curriculum administration, implementation, promotion, recruitment, admissions, resource management, and financial management. Requires independent decision making within a delegated area of authority and the exercise of leadership in the management of support services.

**Purpose and Key Functions**:

- Provide administrative direction regarding the goals and objectives of the program by examining, reviewing, and assessing long-term and immediate needs.
- Identify and analyze problems with the program and prepare recommendations for review and approval by the program Director.
- Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
- Advise registered and prospective students of program options and requirements which requires maintaining knowledge of course and program curriculum.
- Counsel students to ensure that they understand that course and program selections adhere to established academic, prerequisite, and graduation requirements.
- Assess student priority for limited registration in courses and provide suitable alternatives to meet degree requirements.
- Provide students with information regarding program policies and information about program requirements.
- Review and evaluate academic records to ensure students are eligible to continue in and graduate from the program.
- Investigate questions and resolve problems concerning program, curricula, and admissions.
- Act as a mediator between faculty and students when dealing with various issues, including but not limited to, special accommodations, scheduling conflicts, grades.
- Gather and compile information required for a variety of documents and reports, including but not lim