Field IT Support Technician
2 weeks ago
We are seeking a Field IT Support Technician on a casual contract basis to support clients with various hardware and software issues. This is a perfect opportunity for freelance technicians or IT professionals looking for a flexible side income. You will make your own schedule using our internal calendar and take on work based on your availability.
**Key Details**:
- Contract position with no guaranteed hours; work volume will vary based on client demand.
- Must have your own tools and transportation.
- Travel to client locations (homes and businesses) to resolve IT issues - 90% resolved on-site.
- Set your own schedule within our operating hours: Monday to Sunday, 9:00 AM - 9:00 PM.
**Typical Services You’ll Provide**:
- Laptop screen and hardware replacement
- PC/Mac performance troubleshooting, tune-ups, and upgrades
- Virus and malware removal
- Non-booting or non-powering computers
- Cloud service setup (OneDrive, iCloud, Google Drive, etc.)
- Home networking setup (routers, mesh WiFi, access points)
- Custom PC builds and hardware installations
- Data transfers and migrations
- NAS (Synology, QNAP) setup
- Basic firewall and router configuration
- Basic Microsoft 365 and Active Directory administration
**Requirements**:
- Strong diagnostic and troubleshooting skills (hardware & software)
- Experience working with Windows and macOS
- Familiar with replacing/upgrading components such as RAM, SSDs, logic boards, etc.
- Knowledge of networking basics: DHCP, DNS, TCP/IP, WiFi configuration
- Ability to set up consumer-grade routers and mesh WiFi systems
- Soldering skills are a strong asset but not mandatory
- Excellent communication and customer service skills
- Dependable, proactive, and eager to learn new technologies
**Job Types**: Permanent, Casual
Pay: $45.00-$50.00 per hour
Expected hours: 2 - 30 per week
**Benefits**:
- Flexible schedule
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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