Loan Administrator
2 weeks ago
Client support, Communication and Others
**Job Summary**
The Loan Administrator is responsible for managing the full administrative lifecycle of loans, ensuring accurate documentation, regulatory compliance, and timely servicing. This position plays a critical role in supporting the lending process by coordinating with internal teams, borrows, and third-party service providers.
**Duties**
**Loan Servicing & Repayment Management**
- Process regular loan payments with accuracy and timeliness
- Monitor borrower accounts for delinquencies, missed payments and other irregularities
- Contact customers who have missed payments to identify the cause and support loan officers or managers in developing remediation strategies
- Track and verify insurance coverage for secured loans; coordinate with clients and insurers as needed
- Process loan payoffs and discharges, including preparing discharge statements and lien releases
**Documentation & Recordkeeping**
- Maintain and update loan records, databases, and documentation
- Prepare and review loan documents such as promissory notes, security agreements and disclosures
- Ensure all loan-related files and documentation are properly stored and accessible
- Assist in audits by compiling and providing relevant loan documentation and reports
**Compliance & Risk Management**
- Ensure compliance with internal policies, regulatory standards, and applicable laws
- Monitor loan servicing activities to detect and report potential compliance issues
**Client support, Communication and Others**
- Respond to customer inquiries regarding loan terms, balances, payment schedules, and account status
- Communicate with internal teams and external partners to support smooth loan operations
- Provide administrative support to the lending team, including report reparation and file management
- Perform other duties assigned
**Skills**
- Bachelor’s Degree in Finance, Business Administration, Accounting or related field
- 1+ year experience with loan administration, loan servicing, or banking operations is preferred
- Knowledge of lending practices, documentation requirements, and regulatory compliance
- Familiarity with mortgage, commercial, consumer loan or financial products
- Strong attention to detail and organizational skills
- Excellent verbal and written communication abilities
- Sense of discretion and willingness to maintain strict confidentiality of pertinent and sensitive information
- Able to research and evaluate data to make informed decisions and solve problems
- Good communication and negotiation skills
- Strong knowledge of Microsoft Office suite.
**Job Types**: Full-time, Permanent
Pay: $40,000.00-$55,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 2025-06-20
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