Customer Care Coordinator

2 weeks ago

Oshawa, Canada Tribute Communities Full time

_**High Rise Customer Care Coordinator**_

**Location**: Oshawa, Ontario
- **The Company**_

Tribute Communities is an award-winning builder with over 40 years’ experience who has built more than 40,000 homes and condominium suites across the GTA. Our current communities include Stanley Church + Carlton, Max Condos, Artistry, Y&S, Linx and UC Tower Condominiums in Toronto and Durham Region.

Our Head Office is located in Pickering, keeping us close to the many thousands of homes that we have built in the Durham region over the past 3 decades, and where our reputation as a top-quality builder first began decades ago.

Tribute has won many awards for our workmanship and dedication to service, but also for our business practices which were recognized with the Desjardins Award for Large Business from the Ontario Chamber of Commerce.
- **Job Brief**_

We are looking for a hard-working High Rise Residential Customer Care Coordinator. You will work together with the High-Rise Customer Care Team and will be responsible for assisting the Customer Care Manager.
- **What’s in it for you?**_

You will appreciate our comprehensive Health Care Benefits Plan, and other perks; such as, but not limited to: Work-Life Balance, Tuition Reimbursement, Corporate Partnership with GoodLife, Employee Assistant Program, and amazing Corporate Events.
- **What’s in it for us?**_
- **Position Responsibilities**_
- Assist the Customer Care Manager with administrative office work.
- Assist with Tarion 30 Day and Year End deficiencies.
- Prepare packages for trades to include work orders, drawings, etc.
- Maintain organized Customer Care site office. You will be required to demonstrate skills in keeping schedules current, as well as maintaining a timely and accurate flow of paperwork.
- Basic understanding of Microsoft Office (Excel and Word) and QA-PAD.
- Possess a positive attitude with a strong focus on working together
- Possess very strong time management skills. You will be able to handle a wide variety of tasks and demands
- Be articulate in English and have a professional demeanor.
- Have a valid Driver’s License, access to a vehicle with Valid Auto Insurance, and the ability to travel to multiple job sites throughout Toronto and the GTA
- Able to work well in a high stress environment
- **Required Skills and Experience**_
- Excellent communication skills - both written and verbal
- Superior time management, organizational and multi-tasking skills
- Ability to prioritize and work under strict deadlines
- Positive attitude, team player and professional demeanor
- Tribute Communities will ensure special accommodations are made for persons with disabilities, as requested, during the selection process. Accessible formats of this document are available free upon request._

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Oshawa, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Microsoft Excel: 1 year (required)
- Microsoft Office: 1 year (required)
- Administrative experience: 1 year (required)
- Customer service: 2 years (required)

Work Location: In person

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