Scheduling Coordinator

1 week ago

Oshawa, Canada K Smiles Dental Care Full time

Are you ready for a new challenge and passionate about working with people? K Smiles Dental Care in Oshawa, Ontario, is looking for a skilled Scheduling Coordinator to help us keep our thriving dental practice running smoothly and efficiently. If you love connecting with people over the phone and have a natural passion for health and wellness, we want to meet YOU

**Practice Hours**:

- Monday & Wednesday: 12:00 p.m. - 8:00 p.m.
- Tuesday & Thursday: 10:00 a.m. - 6:00 p.m.
- Friday: 9:00 a.m. - 1:00 p.m.
- Two Saturdays a month: 9:00 a.m. - 1:00 p.m.

**The Opportunity**:
We are seeking a friendly, detail-oriented Scheduling Coordinator with experience in a call center or high-paced administrative role. As a primary contact for patients, you’ll make regular phone calls, coordinate appointments, and ensure our multi-practitioner schedule is organized and efficient. A passion for talking to people and health and wellness will help you thrive here.

**What We Offer**:

- Supportive team environment
- Continuing education opportunities
- Fun and collaborative work culture
- Consistent hours and work-life balance
- Benefits package

**Responsibilities**:

- **Manage and coordinate appointment schedules** for patients in a timely and efficient manner
- **Communicate with patients** to confirm appointments, provide reminders, and address any inquiries about their visits
- **Maintain accurate patient records** using electronic medical records systems
- **Collaborate with front desk staff** to ensure seamless patient flow and optimal scheduling practices
- **Assist in the management of office operations,** handling administrative tasks related to patient care and office efficiency
- **Utilize knowledge of medical terminology** to support effective communication with healthcare providers and staff
- **Support the dental team** by providing necessary documentation and information as needed
- **Demonstrate excellent phone etiquette** and handle a high volume of calls daily with professionalism and warmth

**Requirements**:

- Previous experience as a dental or medical receptionist or in a similar role in a medical office is preferred but not required
- Familiarity with electronic medical records systems is a plus
- Strong understanding of medical terminology to enhance communication with patients and staff
- **Excellent organizational skills** with the ability to multitask in a fast-paced environment
- Proficient in office administration tasks, including scheduling, data entry, and record maintenance
- Exceptional **interpersonal skills** to communicate professionally with patients and team members
- Attention to detail and commitment to maintaining confidentiality of patient information

If you're organized, people-oriented, and ready to provide exceptional patient care, we’d love to hear from you Join us at K Smiles Dental Care and become a valued member of our team.

Pay: $19.00-$24.00 per hour

Expected hours: 30 - 35 per week

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- On-site parking
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Phone etiquette: 1 year (required)
- Data entry: 1 year (required)
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
- Organizational skills: 1 year (preferred)

Work Location: In person

Expected start date: 2024-12-09

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