Stsv-423 Administrative Support Agent, Class I

NATURE OF THE WORK:
The principal and customary work of the employee in this employment class consists in performing a set of administrative functions of a relatively complex nature according to methods and procedures and to clerical functions related to current activities of their area.

The duties and responsibilities of the employee are coordinated through the Associate Director of Student Services. The employee will provide direct services to students in several areas of Student Services, including Financial Aid, Employment Services, Counselling Services, Health Services, the AccessAbility Office, the Library and student activities

RESPONSIBILITIES:

- Perform administrative duties such as general office organization, booking appointments including reserving meetings and/or workshop rooms as requested, organizing logistics for events, creating databases, answering the phone, disseminating communications from managers to staff, etc. for various units under Student Services.
- Keep daily statistics related to the number of students seen by various units in Student Services.
- Replaces other support staff employees within Student Services, as needed.
- Responsible for the monitoring of the reception area, including greeting students, contacting students signing up for workshops, as requested and referring them to the correct service/person; as well as responding to inquiries.
- Arrange, catering, audio-visual equipment, etc., as requested.
- Complete purchase requisitions, deposits and expense reports for various Student Services units.
- Assist the Associate Director, Student Services, in organizing meetings, Student Orientation activities and the implementation of events and various projects.
- Assist the Financial Aid Office, the Student Employment Office, the Mental Health Service, and the Campus Life Office in the implementation of events and programming, as requested.
- Help with maintaining and updating the student Job Employment website and the Student Housing website.
- Help with monitoring and updating all web pages related to Student Services.
- Post the advertising of events with the Communications Department for all services as requested.
- Take meeting minutes at meetings and distribute them to the participants.
- Refill or order, as needed, snacks, pamphlets and office supplies.
- Perform all other related duties

**Requirements**:

- QUALIFICATIONS:
To have a diploma of vocational studies (DEP) with appropriate specialty or a secondary school diploma (DES) or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority and have at least one (1) year of pertinent experience.

CONDITIONS:

- Intermediate level Word and Excel (testing may be required);
- Advanced oral and written communication skills in English (testing may be required);
- Intermediate oral and written communication skills in French (testing may be required);
- Excellent interpersonal, organizational, communication and administrative skills and the ability to work well with the public and CEGEP students;
- Must be able to maintain department standards with respect to confidentiality of information;
- Ability to multi-task, pay attention to details and work independently when needed;
- Previous experience in helping students experience a crisis would be an asset.

**Comments**:
Please note that a cover letter addressed to Benjamin Ghazi is mandatory. If your work experience has changed since your last visit, be sure to attach an updated resume.