Passport Business Analyst

**What We Will Ask of You**: As a key member of our Passport team, our Passport Business Analyst plays an important role. On most days you’ll be managing invoices in accordance with PassportONE guidelines. You’ll be communicating with individuals awaiting services or funds with PassportONE on an ongoing basis while providing information and communication throughout the process. The Passport Business Analyst additionally is involved in fostering community development among agencies and families by providing consultation, advice and orientation to the Passport Program.
**Primary Responsibilities**:

- Communicates financial related data or information to service users, their families and Canopy’s Passport team as requested
- Assists the Passport team with file management and communications when working with Transfer Payment Recipients, Service Agencies, Brokers and Direct Recipients
- Monitors client budgets and ensures that clients use funds within the Passport guidelines
- Ensures that client information in the database is current and accurate
- Engage in general administrative duties including but not limited to: scanning, applicable signatures as defined by Passport guidelines, uploading files, copying records, organizing files, posting documents to required platforms

**Qualifications**:

- High school or one-year certification in Business or equivalent
- 1+ years’ of Business Administrative or related work experience
- Working knowledge, understanding and experience of MCCSS Passport guidelines is an asset
- Understanding of Developmental Services Ontario (DSO) is an asset
- Developmental Services experience is considered an asset
- Strong attention to detail, well organized with an excellent ability to prioritize, multi-task and take initiative
- Ability to maintain positive and professional relationships with parents and other stakeholders
- Compassionate and responsible supporter of people, their families, and community partners
- Commitment to maximize resources and improve people’s quality of life
- A valid driver’s license and insurance, access to a reliable vehicle and ability to drive in various weather conditions
**We look forward to having a person who shares our passion and commitment to developmental services join us**

**How You Can Join Our Team**:
**Who We Are**:
At Canopy Support Services, we empower individuals to overcome barriers and live their best lives. Within a welcoming, safe, accessible environment, those with intellectual and developmental disabilities, Autism Spectrum Disorder (ASD), and Fetal Alcohol Spectrum Disorder (FASD) have access to individualized supports, resources, and specialized clinical services.

Taking an individualized approach, we recognize that everyone’s abilities and circumstances are unique, and that they require different supports or solutions to achieve their best quality of life. Our skilled staff work together as a team. Through creativity, strong communication, and collaboration, they empower and inspire confidence in those we serve. We are a capacity building organization. Through planning, evidence-based approaches and proactive measures, we form a stable foundation in the lives of those we support. With knowledge and expertise, we play a part in strengthening our community and its people.

Our primary service area extends across five regions - Northumberland, Peterborough, Kawartha Lakes, Durham, and Haliburton - and is expanding virtually and physically to reach new areas. With a growing team of over 80 dedicated staff, we work with individuals of all ages to support them in different stages of their lives.

At Canopy Support Services, people are listened to, supported, and empowered. We find individualized solutions that build on strengths, and are inspired by best practice and rooted in community. Together, we build capacity, forming a stable foundation in the lives of those we support.

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