Human Resources Manager

**Human Resources Manager**

**REPORTS TO**: General Manager

**MANAGES**: Office Manager

**LOCATION**: Ottawa, ON, Canada - Office Based

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm, and other disasters. The Paul Davis Network is made up of more than 380 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.

Our passion for quality and our commitment to our vision, mission, and values aligns our entire organization behind one common direction and one set of core operating principles. The promise of our Brand - to always deliver truth - is what we stake our reputation on and what those who engage with our company can and should expect from us.

**KEY RESPONSIBILITIES**:
1. **Talent Acquisition and Retention**:

- Develop and execute recruitment strategies to attract and retain skilled construction professionals.
- Manage the entire R.O.T.O.R. system deployed by Paul Davis as part of our Human Resource management strategy.
- Conduct new employee criminal background checks and motor vehicle report checks

2. **Compliance and Safety**:

- Ensure all HR practices comply with state and federal laws, especially those related to safety in the construction industry1.
- Conduct regular safety training and certification updates for employees2.

3. **Employee Engagement and Well-being**:

- Implement programs that enhance employee engagement and promote a healthy work-life balance.
- Address employee relations issues and foster a positive work environment.
- Coordinate PD employee recognition for personal celebrations and professional acknowledgements.
- Coordinate and track PD employee training programs and schedules.
- Coordinate employee exit procedures and schedule exit interviews

4. **Conflict Resolution**:

- Mediate disputes and resolve conflicts within the workplace, maintaining a focus on fair and ethical treatment for all employees3.

5. **Strategic HR Management**:

- Align HR strategic goals with overall business objectives.
- Analyze HR metrics and design strategies to improve workforce efficiency.
- Analyze data with useful HR metrics, like time to hire and employee turnover rates.

6. **Training and Development**:

- Oversee training programs to ensure employees are qualified for their roles and have opportunities for career advancement.
- Facilitate the update and organization of PD job descriptions.

7. **Other Duties**
- Assimilate the function of Office Management under the HR role.

**SKILLS AND QUALIFICATIONS**:

- Bachelor's degree in human resources, business administration, or similar experience.
- Proven experience as an HR Manager, preferably in the construction industry.
- In-depth knowledge of HR principles, functions, methods, and best practices.
- Solid understanding of labor legislation and payroll process.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite; Paylocity experience a plus.
- Aptitude in problem-solving.
- Adherence to strict confidentiality expectations.
- Excellent at conflict resolution, negotiation, and employee relations.
- Possess cultural awareness and sensitivity.

**OBJECTIVES OF THIS ROLE**:

- Develop and implement HR strategies and initiatives that align with the overall business strategy.
- Bridge management and employee relations by addressing demands, grievances, or other issues.
- Support current and future business needs through the development, engagement, motivation, and preservation of human resources.
- Build up the resources to effectively manage all office operations.

**WHY JOIN THE PAUL DAVIS TEAM?**

Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating opportunities for our team members, offering a variety of webinars for each employee to stay motivated and updated on new technologies, regulations, procedures, etc.

Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Production Manager position is pivotal to the success of the franchise.
- **Our Core Values**:

- _ Deliver what you promise._
- _Respect the individual._
- H_ave pride in what you do._
- P_ractice continuous improvement_.
- _Have the courage and conviction to do the good and right things._

**Vision**: _“To provide extraordinary care while serving people in their time of need.”_

**Mission**: _“to provide opportunities for great people to deliver Best in Class re