Specialist, Business Development

**Company presentation**
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

**Entity and activity description**
Air Liquide’s ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability - with a strong commitment to climate change and energy transition at the heart of its strategy. The company’s customer-centric transformation strategy aims at profitable, regular and responsible growth over the long term. It relies on operational excellence, selective investments, open innovation and a network organization implemented by the Group worldwide.

Through the commitment and inventiveness of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Air Liquide’s revenue amounted to more than 20 billion euros in 2020. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, EURO STOXX 50 and FTSE4 Good indexes.

**Missions and Responsibilities**
The main objective of this position is to prospect, develop and maintain business opportunities to promote growth within key targeted market segments for the Metal Fabrication business unit.

The incumbent is responsible for entertaining a detailed understanding of industrial customer needs and Air Liquide’s organizational capabilities to formulate innovative business solutions to meet customer requirements while delivering on profitability targets. The incumbent supports the sales efforts by providing core Air Liquide solutions and promoting products and services. The Specialist, Business Development will support the regions as well as develop their own client base.

**KEY AREAS OF RESPONSIBILITY**:
**1**. **Defines a strategic business development plan**:
**2**. **Provides commercial support and coaching**:
Offers commercial support and required guidance to customers and ALC employees to extract the best shared value from developed relationships. Leads commercial function and cross team interaction in matters related to agreement development, implementation and renewal. Contributes actively to knowledge transfer within the team. Is responsible for developing and updating commercial pipeline in Salesforce as well as contract dashboard related to customer portfolio.

**3**. **Creates and maintains customer relations**:
Maintains relationships with new and existing business and technical contacts in the industry; raises awareness to ALC on customer portfolio in order to create shared understanding and capture operational efficiencies where appropriate.

**4**. **Safety/Quality**:
Actively promotes ALC’s safety and quality objectives. Conducts behavior safety visits (BSV) and proposes accident prevention techniques (APT) related to the industry. Knows and respects all procedures related to the field of Metal Fabrication.

**Competencies and Profile** Training and Knowledge**:

- **Diploma**: Bachelor degree in business administration, Marketing, Commerce.
- **Training**: PSS, Value Added Sales.
- **Knowledge**: Bilingual French-English, Industrial distribution experience, Gas distribution experience, oral and written communication skills.

**EXPERIENCE REQUIREMENT**:
**CRITICAL COMPETENCIES**:

- **Customer-oriented and service-driven**: Precisely answers customer requests, is attentive to customers and respects commitments towards customers, initiates new ideas in order to meet and exceed customer expectations.
- **Initiative**:Initiates actions, ideas or solutions spontaneously on his/her own, undertakes action without waiting for directives, uses all of his/her resources before asking for help, contributes towards defining his/her performance objectives and deadlines.
- **Flexibility**:Adapts his/her behavior to different types of situations, is open to new ideas, accepts changes and conforms to them, is able to remain highly effective in changing situations.
- **Technical abilities**:Masters concepts, tools and methods related to his/her job, meets or exceeds professional requirements of his/her field of work, keeps abreast of progress in his/her field.
- **Problem-solving abilities**:Identifies/prevents/pro-actively raises awareness to problematic situations in a timely manner, analyses situations and highlights important issues and develops solution proposals.
- **Selling skills**: Speaks with confidence and guides discussions towards desired conclusions, uses persuasion and persistence to overcome objectives, understands customer needs, makes recommendations and decisions based on a complete a