Training Specialist

2 days ago

Calgary, Canada Alberta Health Services Full time

Your Opportunity:
The e-People Training and Change Management team is responsible for the design, development, maintenance, and delivery of our HCM (PeopleSoft) training material, courses (both e-Learning and Instructor-led) and communications. We provide training and documentation for all AHS timekeeping and time approval staff, manager and employee self-service as well as our HR Shared Services Production Centre and HR Contact Centre teams. Our team is also responsible for the development and maintenance of the HR Provincial Template (a.k.a. process maps), knowledge articles for our HR Contact Centre and provides support in the development of HR Forms related to PeopleSoft. The team is very involved in supporting organizational change management for our PeopleSoft process improvements and projects including system upgrades. Our Mission: To deliver high-quality and sustainable Training and Change Management services that support the knowledge, skills and abilities of our partners and clients.

Description:

- **Recovery Alberta**:N
- ** Classification**:Specialist
- ** Union**:Exempt
- ** Unit and Program**:Training and Change Management, HR Shared Services
- ** Primary Location**:Southport Tower
- ** Location Details**:As Per Location
- ** Employee Class**:Regular Full Time
- ** FTE**:1.00
- ** Posting End Date**:14-MAR-2025
- ** Date Available**:07-APR-2025
- ** Hours per Shift**:7.75
- ** Length of Shift in weeks**:1
- ** Shifts per cycle**:5
- ** Shift Pattern**:Days
- ** Days Off**:Saturday/Sunday
- ** Minimum Salary**:$24.30
- ** Maximum Salary**:$40.49
- ** Vehicle Requirement**:Not Applicable

**Required Qualifications**:
A minimum of three years’ experience in Human Resources, Training, Adult Education; ideally in an organization of significant size, complexity and diversity. Demonstrated ability to prepare and deliver effective training. Experience with successful virtual training delivery. Skilled in classroom management techniques. Ability to transpose complex information into easily understood terms that supports various learning styles. Solid understanding of adult learning principles. Understanding of instructional design models (such as the ADDIE model) used to analyze, design, develop, implement and evaluate training programs and materials. Ability to learn, retain and deliver a broad scope of HR policy and procedure information. Excellent communication and organizational skills required. Advanced knowledge of Microsoft Office Suite and SharePoint.

**Additional Required Qualifications**:
Previous experience in a PeopleSoft or other Human Capital Management (HCM) system. Strong attention to detail focusing on being consistent, thorough, and accurate. Ability to understand and maintain a high level of confidentiality.

**Preferred Qualifications**:
Contact Centre training experience. A minimum of 3 years’ experience in in Human Resources, Training, Adult Education, ideally in an organization of significant size, complexity and diversity. Instructional Design experience is preferred as well as technical writing experience. Understanding and Knowledge of Collective Agreements. A working knowledge of Adobe Suite products, with a focus on Captivate.

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