Medical Office Administration/ Medical Secretary

1 week ago

London, Canada Dr. Julie Strychowsky Full time

Location: Victoria Hospital, London Health Sciences Centre

Start Date: Immediately

Type of position: Medical Office Administrator

Hours: 35-40 hours per week

Employer: Dr. M. Elise Graham

Remuneration: $24-28/hour, dependent on qualifications

**Job Description**:
Provide secretarial and administrative support to a hospital based, busy surgical practice

Daily start and stop times may be flexible and negotiable, but 35-40 hours weekly would be expected and required to complete necessary tasks, typically 8-4 Monday to Friday, with no expectation of weekend or after hour work. Benefits are not included in this position.

Qualifications:

- Associate degree or higher in medical/healthcare administration or related fields or 1-2 years of experience as a medical office administrator
- Familiarity with the medical industry and health services
- Knowledge of medical terminology
- Strong computer skills
- Excellent communication and customer service skills, with a focus on empathy and understanding
- Ability to work independently and within a team, demonstrating adaptability and collaboration
- Capacity to multi-task and thrive in a busy, dynamic environment
- Problem-solving and time management skills to efficiently address challenges
- Personable with strong communication skills, fostering positive relationships with patients and colleagues
- Exceptional organizational skills and attention to detail
- Flexibility to expand skills and explore other components that could become a part of this role over time
- **Mission Statement: to provide the best possible care to our patients in an empathic, professional and efficient manner.**_

**Responsibilities**:
Make and confirm appointments

Manage telephone calls

Manage electronic and paper mail

Communicating with other physician offices

Scheduling surgeries, tests, procedures

Completing insurance and other forms

Managing surgery wait times

Managing consult wait times

Maintain confidential medical records

Filing, file management

Interaction with residents, students

**Salary**: $24.00-$28.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (required)

**Experience**:

- Medical office: 1 year (required)

Work Location: In person

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