Direct Sales Specialist

4 days ago

Regina, Canada Staples Full time

**Some of what you will do**:
**Specifically, You Will**:

- Conduct activities to drive sale achievements that meet or exceed departmental goals with respect to retention and account activity of identified accounts.
- Regular data analysis of account profiles to identify sales opportunities and all related follow up activities, such as contacting customer to capture a sale.
- Administrative work related to account profiles such as, but not limited to: Account set up, maintaining up to date account and contact profiles for all account types, tracking sale efforts, furniture quotes, price inquiries, etc.
- Partnering with staff in other departments to communicate information, resolve problems and ensure optimum customer service.
- Provide information regarding full line of office supplies, catalogue furniture, and all other provided services available, to build and maintain customer relationships.
- Process orders both timely and accurately as required.

**Some of what you need**
- Demonstrated Knowledge: Winsol (or like Inventory/Order Entry/Sales software)
- Education: Relevant - 1 Year
- Work Experience: Inbound/Outbound Customer Service, Sales Administration, Sales Analyst or other relevant related experience - 6 to 12 months
- Capacity to establish, maintain and promote high standards of professional etiquette and superior customer service.
- Effective listening, verbal and written communication skills, and excellent phone etiquette.
- Strong interpersonal skills (ability to effectively deal with others - tact/diplomacy/courtesy).
- Goal oriented, strong analytical and organizational skills.
- Creative problem-solving skills.
- Self-motivated, deadline driven, with effective time management abilities
- Ability to efficiently work both independently, and as part of a cohesive team, in a high volume and demanding environment.
- Bondable
- All applicants must be legally able to work in Canada without sponsorship

**Some of what you will get**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more

**#Bringyourpassion

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