Weekend Receptionist

**Job Title: Weekend Receptionist**

**Thunder Bay Museum**
425 Donald Street E.
Thunder Bay, ON P7E 5V1
Tel: (807) 623-0801 Fax: (807) 622-6880

**Duration**:Casual, part-time, maximum of 8 to 12 hours per week
**Wage**: $15.50 per hour

The Thunder Bay Museum is seeking a weekend receptionist who will be responsible for Museum admissions and gift shop sales on Saturday and Sunday on an as-needed basis. This position is casual and may only require occasional weekend availability.

**PRIMARY JOB DUTIES**:
The weekend receptionist reports to the Chief Operating Officer, and is responsible for greeting visitors to the Museum, taking admissions, addressing visitor inquiries, answering telephone calls, taking messages, performing sales for the gift shop, and monitoring gallery security.

**PRIMARY QUALIFICATIONS**:
1. Excellent communication abilities in person and on the telephone;
2. Outgoing personality - at ease dealing with people;
3. Computer literate - including proficiency with MS Word, MS Excel, point of sale systems, credit card readers;
4. Customer service training and/or experience.

**CONSIDERED ASSETS**:
1. Fluency in French;
2. Knowledge of Anishinaabe culture and history;
3. Experience working with BIPOC and 2SLGBTQ+ communities;
4. Demonstrated knowledge of Northwestern Ontario history.

**CONDITIONS OF EMPLOYMENT**:
1. Must be able to work weekends;
2. Must sign a confidentiality agreement.

**WORKING CONDITIONS**:
1. Physical Demands: This position involves physical exertion produced by the incumbent in carrying out the responsibilities of the position beyond a standard office environment. The position requires the occasional ability to lift 22 kg above one’s head, crawling, crouching, climbing, and lifting, carrying, and manual labor related tasks. It also involves extended time sitting, walking, and standing.
2. Environmental Conditions: This includes conditions in the work environment that have potential for negative physical impact on the incumbent. Areas of the job location are potentially dirty (including but not limited to allergens, irritants, toxins, and animal waste), loud noises, and temperature extremes from -40° C to 35° C. The incumbent may be required to wear PPE (personal protective equipment) to mitigate these risks.
3. Sensory Demands: Sensory demands are an intense; incumbents will be required to use touch, smell, sight, and hearing to perform their duties on a regular basis.
4. Mental Demands: Mental demands indicate psychological impacts that are an unavoidable part of the job and place increased mental demands on the incumbent.

**ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted must not include references to any of the above characteristics.

Do not include:

- Photos
- Any certificates that have photo identification
- Driver’s licences
- Police records checks

**ACCOMMODATION**: Reasonable accommodations are available upon request for all parts of the recruitment process.

**APPLICATIONS**:
Mr. Scott Bradley, Executive Director
Thunder Bay Museum
425 Donald St. E.
Thunder Bay, ON P7E 5V1

**DEADLINE**:none, ongoing intake

**About the Thunder Bay Museum**:
The Society was founded in 1908 as a historical society and a museum was added in 1942 and expanded several times since. Though much of its funding comes from the City of Thunder Bay, the Society is an independent, not-for-profit organization that now operates a museum, archives, and historical society in a designated heritage building that it has restored and retrofitted, and which is leased from the municipality. The Society has an annual operating budget of approximately $800,000 and employs eight permanent staff, many temporary contract staff, and dozens of volunteers. It also has a capital budget that varies depending on its needs. Staff include an executive director, curator/archivist, chief operations officer, exhibit curator, education and outreach officer, front desk receptionist/gift shop manager, and a bookkeeper.

**Job Types**: Part-time, Casual
Part-time hours: 8-12 per week

**Salary**: $15.50 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- Weekends only

Ability to commute/relocate:

- Thunder Bay, ON P7E 5V1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person