Receptionist

2 weeks ago

Thunder Bay, Canada Northwestern Veterinary Hospital Full time

**Duties/Responsibilities**

The main duties and responsibilities of a receptionist include but are not limited to:

- Welcomes clients by greeting them in person or on the telephone
- Check-in and check-out clients
- Set-up new clients and patients in the database and prepare physical file
- Prepare and maintain medical records
- Prepare exam rooms for appointments
- Fill prescriptions
- Process payments transactions accurately
- Schedule and confirm appointments
- Answer and triage telephone calls
- Record and relay messages
- Maintain clean and safe reception area
- Deal with customer concerns and complaints in a courteous and effective manner
- Interact with doctors and other clinic staff regarding care of patients
- Attend mandatory meetings and seminars
- Perform clerical duties such as filing and sorting

**Skills & Qualifications**
- Highschool Diploma or equivalent
- 1 year receptionist/administrative experience preferred
- Must be fully available 7:30 am - 6 pm (including weekends). All staff work on a 4-on, 4-off rotation.
- Must be client-focused with a positive attitude and excellent interpersonal skills
- Strong organizational skills
- Excellent communication skills, both written and oral
- Must be reliable and punctual
- Ability to stand/walk for long periods of time, lift up to 40lbs
- Ability to work under pressure in a fast paced environment

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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