Intern, Digital and Distance Learning Operations

1 day ago

Montréal, Canada International Air Transport Association (IATA) Full time

Employment Type: Internship
Contract Duration: 6 months

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

In this role, you will be joining a diverse and agile Digital and Distance Learning Operations team that is committed to delivering its premium service and quality training solutions to customers and training partners worldwide. You will report to the Senior Manager, Digital and Distance Learning Operations and work closely with internal and external stakeholders to support global training operations, focusing on operational excellence.

What your day would be like
- Provide customer support and handle operational tasks;
- Dive into data management and analysis to support our mission;
- Collaborate with stakeholders both inside and outside the organization to ensure timely delivery of training materials, exams, and certificates;
- Contribute to the continuous improvement of our Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs)s;
- Liaise with Subject Matter Experts to solve issues;
- Participate in implementing and developing operational processes and systems to improve customer experience and operational effectiveness;
- Assist with special assignments and projects as needed.

We would love to hear from you if
- You hold a bachelor's or master's degree in Business Administration, Logistics, Education, Accounting, Finance, Statistics, or a related field;
- You are a strong team player and enjoy working in a diverse team;
- You have a very meticulous and organized work habit;
- You are a quick learner who can work in the fast-paced work environment;
- You have strong data analysis and problem-solving skills;
- You are looking for a challenge of handling multiple tasks by the given deadline while maintaining a high level of quality of your work;
- Your English proficiency is high in both written and oral communication;
- You are highly computer-literate in MS Office, particularly in MS Excel and Power BI; familiarity with coding is a definite asset.

Travel Required: No

**Learn more about IATA’s role in the industry, our benefits, and the team at **iata/careers/**. We are looking forward to hearing from you

  • Assistant Manager, Digital and Distance Learning

    2 weeks ago

    Montréal, Canada International Air Transport Association (IATA) Full time

    Employment Type: Permanent Contract Duration: About the team you are joining In this role, you will be working with a diverse and agile Digital and Distance Learning Operations team that is committed to delivering premium services and learning solutions to all customers and partners worldwide. You will report to the Senior Manager, Digital and Distance...

  • Manager, Digital Operations

    1 week ago

    Montréal, Canada CBCRadio-Canada Full time

    Job Family Media Production Primary Location Montreal Position Language Requirement French Only Language Skill Level (Reading) - Language Skill Level (Writing) - Language Skill Level (Speaking) Status of Employment Permanent Work schedule(s) Full-time **Working at CBC**: **At the CBC, we all have a story to tell. What’s yours?** - If you share our...

  • Project Manager-operations Analyst

    3 days ago

    Montréal, Canada KPI Digital Full time

    **About KPI Mining Solutions** Join a team that is immersed in a high-tech and very dynamic environment where projects and workdays are never the same. KPI Mining Solutions is a software company developing innovative stochastic optimization software solutions for the mining industry alongside advanced consulting, training, and support services. We have a...

  • Sales Operations Intern

    2 weeks ago

    Montréal, Canada Maya HTT Full time

    MAYA HTT is a world leading developer of digital software solutions for the industry. The world’s top tier engineering and manufacturing organizations rely on Maya’s experience and expertise to achieve the full potential of their software investment. Maya HTT is also a Value-Added Reseller for the Siemens PLM Software products, with a focus on...

  • Global Digital Marketing Intern

    1 day ago

    Montréal, Canada Ivalua Full time

    **Global Digital Marketing Intern** **NYC / Montreal / Pittsburgh (Hybrid)**: A "Magic Quadrant" leader, Ivalua's solutions work in a complex global economy. Our innovative Source-to-Pay solutions include automating customized workflows to source, contract, request, procure, receive, and pay for goods and services across the enterprise, refining the...

  • Junior Advisor, Internal Communications

    1 day ago

    Montréal, Canada Fairstone Full time

    **Internal job title: Advisor, Internal Communications** Are you passionate about communications and people? Are you motivated by a fast-paced environment which offers continuous opportunities for collaboration and learning? Are you an effective storyteller with the ability to take complex ideas and distill them into effective and interesting...

  • COORDONNATEUR(TRICE) CAMPUS VIRTUEL

    2 days ago

    Montréal, Canada LaSalle College Full time

    Under the supervision of the Director of Operations, the Virtual Campus Coordinator is responsible for the management, development and proper functioning of the online learning platforms. He/she ensures that students and teachers have an optimal user experience by coordinating the pedagogical and technical resources necessary for distance...

  • Digital Marketing Specialist

    1 week ago

    Montréal, Canada Digital Hama Full time

    Work Term: Temporary - Work Language: English or French - Hours: 37.5 to 40 hours per week - Education: Other trades certificate or diploma - Experience: Will train - or equivalent experience **Work setting**: - Consulting firm - International organization or agency - Remote location - Outside Canada - Business - Internet/Web services company **Tasks**: -...

  • Internal Communications Advisor

    1 week ago

    Montréal, Canada Alithya Full time

    **Internal Communications Advisor** **:montreal **Montreal, Quebec, Canada****: Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team. At the heart of Alithya’s values is the well-being of our...

  • Intern it

    1 day ago

    Montréal, QC, Canada Belron Canada Full time

    Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential. Tu seras responsable de répondre aux demandes d’assistances techniques des...