People & Culture Advisor

**Overview**:
Our People and Culture team is comprised of a diverse, committed and deeply passionate group of professionals who strive to create a welcoming and inclusive culture where all voices matter. As people champions, our purpose is to continually evolve and transform workplace experiences for our employees, igniting the unlimited potential of our people.

The People and Culture team is driven to create, evolve and enhance practices that are foundational for a healthy, engaged and energized workforce. We are a unique team of innovative solutions seekers who thrive in a world that never stops changing, and neither do we.

In everything we do, we maintain a OneBCLC approach where we think, act and interact as a Social Purpose Organization. We are thoughtful communicators, connected by our common vision of delivering service excellence to support the people we serve.

Joining the People & Culture team at BCLC means you’ll be working with a team of trusted individuals who maintain an employee focus by developing and implementing strategies and practices across the areas of People Recruitment, People Operations, People Development, People Rewards and Wellness, People Systems and Corporate Strategy.

As a Crown Corporation that earns more than a billion dollars in annual revenue, BCLC’s commitment to giving funds back to the province is an integral part of our business, but still only one piece of the picture. At BCLC, we exist to generate win-wins for the greater good. We believe everything we do must benefit the well-being of all involved. Through our Social Purpose, we aspire to make sure, in all of our endeavours and transactions and relationships - in the most important sense of life, livelihood, meaning, and well-being - nobody loses, and every person we touch comes out ahead. BCLC is committed to creating a welcoming workplace where everyone feels safe, included, and valued. For us, that means building a team that reflects the diversity of the communities we serve. We all are winners when differences are respected, valued and celebrated.

**Job Summary**:
The People & Culture (P&C) Advisor executes on the P&C employee experience strategy to support the on-going requirements of the business units. This role works closely with the greater P&C team and assigned client areas in delivering upon business objectives. Responsibilities include responding to employee queries regarding P&C policy, procedures and practices, undertaking assigned P&C projects and conducting research to ensure that BCLC processes continually evolve and maintain a “best of practices” state. The position supports functions related to the employee life cycle and reports to the Manager, People Operations.

**Key Accountabilities**:

- First point of contact for all P&C-related queries. Collaborates with the P&C team to resolve client and/or employee questions or concerns and demonstrates innovation and continuous improvement in the development of new approaches, including processes or procedures to effectively deliver human resources services in a client focused environment.
- Creates connections, relationships and supports effective communication to all levels of the organization.
- Collaborates with People Acquisition group to fulfill recruiting needs of the business up to and including new hire check-ins (First 30 days).
- Participates in the annual performance review process with assigned business units.
- Identifies issues, recommend solutions and provide advice, coaching and case management for employee-related issues such as: workplace investigations, disciplinary procedures, performance management and attendance management. Prepare summaries and recommendations as required up to and including involuntary terminations.
- Conducts varied and moderately complex work including case management on employee leaves of absence, and managing employment-related documentation, including but not limited to disability management, WorkSafe, maternity and parental leave, etc.
- Develops and maintains strong working relationships with an assigned client area, ensuring that P&C services are provided in a timely and efficient way, meeting the client’s need.
- Provides regular input into department plans, programs and strategies and supports the implementation of P&C programs. Works with external vendors as required (e.g. benefit carriers) and regulatory bodies (e.g. GPEB and Employment Standards).
- Represents the People and Culture Operations team on cross-functional projects, including defining objectives, scope and timelines as well as managing stakeholders.

**Minimum Required Qualifications**:
**Education and Experience**
- University degree in a relevant discipline or a two-year college diploma supplemented by industry recognized professional courses;
- CPHR or working towards one would be considered an asset;
- 3-5 year’s progressive experience in employee relations or a related discipline
- Disability management experience co