Manager, Quality Assurance

**What we offer**

At Cowan Insurance Group, we believe our employees make the difference. That’s why we provide a professional, motivating, team environment where contributions are valued. This belief, supported by an entrepreneurial culture, has helped build a company with a strong history and an exciting future.

**What you will do**:

- Collaborate with the upper management team to set quality benchmarks
- Create standards in accordance with industry standards and customer expectations
- Identify quality control processes to ensure criteria are met at all times
- Execute tests to check final product adherence to the company standards
- Record findings and relay this information to the production team
- Brainstorm ideas to increase productivity and performance of the production line while maintaining accuracy in quality
- Make crucial decisions in favor of cost-efficiency without compromising on quality
- Oversee production to ensure conformity in final product processing
- Execute various systems, integration, regression, and ad-hoc tests for moderate to complex cross-functional components.
- Work in a SCRUM team and participate in sprint reviews.
- As Required:

- Convert requirements/ user stories into a set of test cases and scripts.
- Create and manage test plans, test estimates and traceability matrix.
- Bug logging, tracking and generate bug reports for issues found during testing.
- Verify Software fixes.
- Plan and co-ordinates UAT and provide product/feature training to business users.
- Work closely with developers to resolve issues and ensure thorough testing.

**Required skills and experience**:

- 3+ years Software Testing experience.
- 1+ years experience as a quality manager in a production processing environment
- Strong leadership and management skills
- Excellent analytical and problem-solving abilities
- Excellent Communication Skills
- Able to positively influence others
- Great team player with strong interpersonal skills
- Experience in creating positive & negative path test cases based on requirements / user stories, execute test cases, log defects and reporting.
- Experience in functional, Integration, regression, and non-functional testing.
- Knowledge of various test tools and processes and ability to adapt new and emerging test tools and trends
- Knowledge of Agile/Scrum and SDLC process.

**It’d be great if you have**:

- Experience in Automation testing with working knowledge of OOP languages.
- Experience in Agile Methodology
- Experience in Jira and DevOps.
- Experience in developing Automation Frameworks.
- Experience writing SQL to validate data from multiple sources.

**Who we are**

Canadian-owned and operated, Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients. With close to 500 employees operating out of 9 locations across Canada, we’re proud to have been named one of Canada’s Best Managed Companies since 2012.

We partner with leading national and international insurance companies to:

- deliver insurance and risk management solutions to businesses, organizations and individuals
- advise on and create retirement, group benefits, disability management and international benefits programs for employee groups.

We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance.

**What sets us apart?**

**Be in good company**

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

**Challenge your thinking**

You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

**Grow together**

We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

**Benefits and perks**
- Competitive salary
- Participate in our comprehensive benefits plan on day one — no waiting period
- Company-matched Registered Savings Plan
- Company-paid training and development courses
- Community involvement

**Are you interested?**

Send in your cover letter and resume and share your unique story with us.

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.

LI-Hybrid