Bilingual Installation Manager

Lifestyle Home Products is a family-owned and operated business, serving homeowners across Ontario and Alberta and soon in Quebec we are planning to expand operations within the Montreal market in 2025.

Lifestyle Home Products is the largest independent manufacturer and installer of sunrooms, windows, and doors. We have also partnered with Jacuzzi in providing premium bath and shower products to proud homeowners.

**Position Overview**
Reporting to the Director of Operations, the Installation Manager is responsible for overseeing the planning, coordination, and execution of installation projects to ensure timely delivery, quality, and customer satisfaction. This role involves managing installation teams, monitoring progress, working within an established budget and maintaining compliance with safety and quality standards. This role is critical to ensuring that installations are completed efficiently, safely, and in accordance with Lifestyle’s guidelines.

**Key Responsibilities**:

- ** Project Planning and Coordination**:

- Develop and manage installation schedules, ensuring resources are allocated effectively.
- Collaborate with project managers, engineering, and customers to define installation requirements.
- Manage budgets for installation projects.
- ** Team Management**:

- Recruit, train, and manage crews.
- Assign tasks to each crew and monitor their performance.
- Coach and mentor crew leads, with a focus on leadership.
- Provide guidance and support to resolve technical and operational challenges.
- ** Quality Assurance**:

- Ensure all installations meet company quality standards.
- Conduct inspections and audits to verify compliance with project specifications and safety protocols.
- Address and resolve quality issues promptly.
- ** Customer Interaction**:

- Act as the primary point of contact for customers during the installation process.
- Provide regular updates on project progress and address customer concerns.
- Foster strong customer relationships to encourage repeat business and referrals.
- ** Compliance and Safety**:

- Ensure adherence to all safety regulations and company policies.
- Develop and implement safety procedures for installation teams.
- Investigate and address incidents or accidents on-site.
- ** Reporting and Documentation**:

- Maintain accurate records of installation activities, including progress reports, budgets, and schedules.
- Prepare detailed reports for internal and client review.
- Document lessons learned and recommend improvements for future projects.

**Qualifications**:

- Bachelor's degree in engineering, construction management, or a related field (preferred).
- 3-5 years of experience in installation, construction, or project management roles.
- Proficiency in project management tools, and CRM software.
- Strong leadership, problem-solving, and communication skills.
- Red Seal Carpenter certification preferred.
- Must be able to fluently speak French and English

**Key Competencies**:

- Ability to develop and foster relationships with external and external stakeholders.
- Ability to manage multiple projects simultaneously.
- Strong attention to detail and commitment to quality.
- Excellent organizational and time management skills.
- Proactive approach to identifying and resolving issues.

**Working Conditions**:

- Combination of office and on-site work environments.
- Travel may be required to various installation sites.
- May involve working outside standard business hours to meet project deadlines.

**What we offer**:
Vacation - 3 weeks
Salary - $100k - $120k plus bonus
Benefits including dental, prescription and glasses
Gas Card

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