Quality Assurance Manager

**About Us**

RW Consumer Products (RWCP) is a proudly Canadian company that provides essential healthcare and household products to a wide range of pharmacies, grocery chains and other mass merchants. Since our humble beginnings in 1919, we have been committed to providing high-quality products that people need and want. Today we have a highly skilled team of approximately 100 people working in our St. Albert and Winnipeg locations.

**The Position**:
We are currently looking for **Quality Assurance Manager**who care to go that extra mile in making a meaningful and positive impact on the health, well-being and lives of our workforce, partners, local and global communities.

**About the Role**:
The Quality Assurance Manager implements, updates and ensures RW Consumer Products’ quality standards are adhered to, and in compliance with GMP practices under Health Canada’s QA guidelines.

**Responsibilities**:

- Oversee and actively participate in quality assurance activities for all product categories.
- Lead efforts to achieve and maintain ISO 9001 certification.
- Ensure all documentation and records relating to regulatory compliance are strictly maintained in accordance with cGMP and company policies.
- Develop and revise production and distribution SOPs as required, and ensure all SOPs are approved and implemented effectively.
- Report any substantial variances to internal policies and procedures and achievement of measurable objectives to Senior Management.
- Responsible for monitoring, coordinating, managing and evaluating the quality management system processes and controlled documents.
- Monitor and report on key quality metrics, trends and improvement initiatives.
- Work closely with other management team members to address, amend and/or change programs in keeping with current cGMP and/or other regulatory or company requirements.
- Resolve matters pertaining to quality with RW’s suppliers, customers and representatives from external regulatory and jurisdictional bodies.
- Be the primary contract for Health Canada, FDA and third-party registrars and auditors in regulatory inspection process.
- Complete GMP training for all staff, including annual self inspection audit with a written report.
- Interact with QA auditors from customers, suppliers and regulatory bodies.
- Conduct internal audits, gap analysis, and readiness assessments for ISO certification and regulatory or customer inspections.
- Ensure that legislation and regulatory amendments, adverse drug reactions, etc., are reviewed in a timely manner (on-line). Provide the management team and executive summary of all applicable changes affecting the company’s business and/or products.
- Ensure compliance with applicable regulations (i.e., Health Canada, WHMIS, GMP) and customer specifications.
- Ensure that all quality documents are kept organized in proper location and are kept current.
- Complete and maintain responsibility for the monitoring of temperature mapping of the warehouse.
- Supervise and mentor QA staff at all locations, fostering a culture of accountability, compliance, and continuous improvement.

**Requirements**:

- Bachelor’s degree in quality management, chemistry, or related field.
- 5+ years experience in Quality Assurance in a manufacturing environment, preferably in chemicals or personal care products.
- Experience in quality management through education or experience.
- Proven experience leading ISO 9001 certification efforts from planning to audit.
- Strong knowledge of the cGMP and Health Canada requirements.
- Proficient in quality tools and methodologies.
- Very organized with strong prioritization and decision-making skills.
- Strong written and oral communication skills.
- Strong presentation skills and the ability to work with both internal and external clients with a high degree of professionalism.
- Excellent leadership and cross-functional collaboration skills.
- Familiarity with ERP and QMS platforms.
- Knowledge of blow molding process and packaging quality standards is an asset.

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person