Experienced Dental Recall Coordinator

7 days ago

Hamilton, Canada Royal East Dental Full time

**This position requires in person work at the location**. We are seeking a proactive and detail-oriented Dental Recall Coordinator to join our team. As a Dental Recall Coordinator, you will be responsible for managing the recall process to ensure our patients receive timely reminders for their pending appointments. Your role will involve contacting patients, scheduling appointments, and maintaining records. This position offers an excellent opportunity to contribute to the success of our practice and make a positive impact on our community.

**Key Responsibilities**:

- Initiate contact with patients to schedule recall appointments for preventive and follow-up dental care.
- Maintain a database of patient information and appointment schedules.
- Coordinate with dental staff to ensure smooth scheduling.
- Respond to patient inquiries and provide exceptional customer service.
- Keep accurate records of patient communication and appointment history.
- Collaborate with the administrative team to optimize scheduling efficiency and patient satisfaction.

**Requirements**:

- Previous experience in a dental office or customer service role preferred.
- Excellent communication skills, both verbal and written.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.

Pay: $19.00-$23.00 per hour

**Benefits**:

- Company events
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- Where do you live?

**Experience**:

- Dental Recall Coordinator: 1 year (required)

Work Location: In person

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