Manager Crisis and Outreach Programs

**CLINICAL MANAGER - CRISIS AND OUTREACH PROGRAMS (25-R343)** **Bargaining Unit: NON-UNION** **Status: Full Time** **Department: Withdrawal Management Program** **Site: Lodge on Dawson** **Other Site: Safe Sobering Services, Regional Rapid Access Addiction Medicine** **Location: Thunder Bay, Ontario Shifts: Days** **Salary Range: $106,370 - $132,980** Reporting to the Clinical Director - Addiction Services, the Clinical Manager plays a key leadership role within our continuum of addictions and mental health services. The Clinical Manager leads multidisciplinary teams in a service area that is continuously evolving to meet the needs of both clients and the community, supporting individuals during withdrawal management and throughout their transitions to ongoing services. This role is essential in ensuring timely, accessible, and people-centred support. Key responsibilities include establishing standards of client care, overseeing staff development and supervision, coordinating quality improvement initiatives and evaluation, managing financial planning and control, and maintaining a positive work environment. The Clinical Manager fosters collaboration within teams and serves as a role model, mentor, and coach to all team members, with the goal of optimizing both client and staff experiences. Additionally, the Clinical Manager works closely with medical staff within the portfolio, ensuring ongoing communication and incorporating medical staff input into quality improvement and service planning initiatives. **Qualifications**: Education/Experience: - Master's degree in health sciences/health promotion or clinical related field or an equivalent combination of education and experience relevant to the position - Extensive knowledge and related work experience within the mental health and addictions field - Minimum of five years of progressively responsible leadership and administrative experience - Extensive knowledge and skills with quality improvement methodology - Knowledge of and ability to interpret applicable provincial legislation and related regulations, accreditation and professional standards and practices, safety regulations; understanding of withdrawal management standards of care and psychosocial rehabilitation principles and related addiction and mental health best practices. Skills/Abilities: - Superior ability to communicate effectively and concisely, both orally and in writing - Ability to establish and maintain effective working relations with private and public officials, co-workers, and community partners - Ability to identify, understand, and meet/exceed the requirements of internal and external customers - Ability to think and act strategically in a healthcare sector environment, including the ability to conceptualize and implement change strategies - Excellent project/time management, quality improvement, analytical/critical thinking, problem-solving, and decision-making skills - Ability to improve effectiveness and efficiency through the management and utilization of human, financial, and physical resources - Strong leadership skills including the ability to direct, motivate, evaluate, and recognize staff; proven ability to share skills and knowledge with others - Proven conflict management abilities and mediation skills - Proficiency with office computer equipment and software - Competent within the meaning of the Occupational Health & Safety Act Assets: The ability to converse in a second language would be an asset Registration in a regulated health profession with one of the five Colleges regulated to perform the Controlled Act related to Psychotherapy is an asset **CONDITION OF EMPLOYMENT** - Ability to travel to various work locations as required and provide own transportation - Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC) - Ability to work irregular hours Will be required to travel to various work locations and provide own transportation - **Why Work for SJCG** SJCG cares about "Our People", and knows that a welcoming, caring, and supportive environment creates a positive workplace that ensures employees are able to provide the best possible care to clients. As a team member, you will be offered: - Competitive and progressive salary and benefit packages - Membership in the Healthcare of Ontario Pension Plan (HOOPP), which is one of the most stable defined benefit, pensions in Canada - For every $1 you contribute to HOOPP, the employer contributes $1.26 which makes your retirement savings grow faster and helps build a more robust pension - Relocation Assistance (some restrictions apply) - Ongoing professional development with financial assistance available - Employee wellness initiatives - Opportunities to participate in research and teaching initiatives - Tuition loan program - Employee and family assistance program - Employee recognition program - Employee discount program - Employee referral program **About SJCG** - Combining tradition & in