Crisis Response Systems Navigator

1 week ago

Thunder Bay, Canada Thunder Bay and Area Victim Services Full time

**Crisis Response Systems Navigator Job Description**

**Job Overview**

**Responsibilities**
- Respond promptly to crisis situations, providing emotional support and guidance to clients and their supports.
- Collaborate with community agencies to assess client needs and develop appropriate intervention strategies.
- Maintain accurate and timely documentation of client interactions and support provided.
- Utilize a client-centered approach using a trauma-informed lens.
- Provide administrative support as needed, including processing receipts, tracking expenses, and creation/maintenance of client files and records.
- Engage in ongoing training to enhance skills related to crisis intervention and client support. (e.g., court accompaniment, safer planning, bereavement, human trafficking, intimate partner violence, mental health first aid).

**Qualifications**
- Two years of proven experience in a similar field working with individuals experiencing mental health challenges, addictions, violence, trauma, poverty, and/or discrimination.
- Strong written and verbal communication skills, with the ability to articulate complex information clearly.
- Knowledgeable of a variety of computer programs including Teams and SharePoint for the purposes of documentation and communication.
- Excellent time-management skills to prioritize tasks in a high-pressure environment.
- Assessing and accommodating the needs of clients are per AODA.
- Ability to communicate in other languages is an asset, enhancing communication with diverse patient populations.
- Cultural awareness and sensitivity to the experiences and challenges facing marginalized individuals.
- An inclusive, non-judgmental approach to client's needs and circumstances.
- Self-aware of personal limits with knowledge and utilization of healthy coping mechanisms.
- A compassionate approach to client-centered care, demonstrating empathy and understanding during crisis situations.
- Ability to obtain a vulnerable sector check with police.
- Valid G license and a reliable vehicle insured with $2,000,000 liability.

This position is essential for ensuring that individuals facing crisis receive immediate support which can help minimize the impact of trauma and support recovery and success after violence, crime, and tragic circumstances.

Schedule:

- Day shift
- Evening shift
- Holidays
- On call

Application question(s):

- Must be able to provide a Vulnerable Sector Check through police

**Experience**:

- similar: 2 years (required)

Licence/Certification:

- Class G Licence (required)

Work Location: In person

  • Nan Hope

    5 days ago

    Thunder Bay, Canada Keewaytinook Okimakanak Full time

    The Navigator will work with the Coordinator to support the development and build capacity of the NAN Hope Crisis Response Program. The Navigator along with all K.O. Health staff works in close collaboration with community leadership, all community resources, and assists in capacity building. **DUTIES AND RESPONSIBILITIES** Under the direction of the...

  • Crisis Response Coordinator

    2 weeks ago

    Thunder Bay, Canada Ontario Native Women's Association Full time

    **_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...

  • System Navigator

    3 days ago

    Thunder Bay, Canada Lakehead Nurse Practitioner-Led Clinic Full time

    **Employment Opportunity: System Navigator** **Job Posting: System Navigator - Full Time Permanent** Organization: Lakehead Nurse Practitioner-Led Clinic (LNPLC) Location: Thunder Bay, Ontario Salary: $60,000.00 - $75,000.00 annually -based on experience and qualifications. We offer extended health care benefits, HOOPP pension (optional), 4 weeks paid...

  • Mindimooyenh Indigenous Health System Navigator and

    5 days ago

    Thunder Bay, Canada Ontario Native Women's Association Full time

    **_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...

  • Social System Navigator

    2 days ago

    Thunder Bay, Canada Anishnawbe Mushkiki Full time

    **ORGANIZATION INFORMATION** Anishnawbe Mushkiki is an Indigenous community-led, primary health care, non-profit, charitable organization. Our employees collaborate and work within an interdisciplinary health services team to achieve a common goal of improving the quality of health and life of our clients in the Thunder Bay area. Anishnawbe Mushkiki...

  • Nan Hope Crisis Response Contractor

    5 days ago

    Thunder Bay, Canada Keewaytinook Okimakanak Full time

    The contractor must be available to travel from within Northern Ontario on short notice to a community in crisis. NAN Hope is working to provide crisis response and mental health services to First Nations children, youth, and families; a resource available to 49 NAN First Nation communities; the majority very remote and reachable only through flight or...

  • System Navigator

    3 days ago

    Thunder Bay, ON PE W, Canada Lakehead Nurse Practitioner-Led Clinic Full time

    Employment Opportunity: System NavigatorJob Posting: System Navigator – Full Time Contract – 1 year with possibility to renewOrganization: Lakehead Nurse Practitioner-Led Clinic (LNPLC)Location: Thunder Bay, OntarioSalary: $76,150 annually. We offer extended health care benefits, HOOPP pension (optional), 4 weeks paid vacation in the first year as well...

  • Crisis Response Worker

    3 hours ago

    Thunder Bay, Canada Ontario Native Women's Association Full time

    **_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...

  • Crisis Response Worker

    3 hours ago

    Thunder Bay, Canada Ontario Native Women's Association Full time

    **_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...

  • Wellness Services Community Engagement Navigator

    5 days ago

    Thunder Bay, Canada Thunder Bay Indigenous Friendship Centre Full time

    **JOB SUMMARY**: The Indigenous Wellness Service (IWS) Community Engagement Navigator is responsible for the planning, implementation and administration of the TBIFC Trusted Sources Partnership Program, and will primarily be responsible to act as an advocate for client groups within the community, support individuals facing barriers accessing status cards,...