Manager Crisis and Outreach Programs

1 week ago


Thunder Bay, Canada St Joseph's Care Group Full time

**Bargaining Unit: NON-UNION**

**Status: Full Time**

**Department: Crisis and Outreach Programs**

**Site: Lodge on Dawson and Balmoral Centre**

**Shifts: Days**

**Salary Range: $92,611.35 - $115,767.60**

Under the direct supervision of the Clinical Director, Concurrent Rehabilitation Services, the Clinical Manager is responsible for the Crisis and Outreach Programs located at Balmoral WMS and Lodge on Dawson. Key responsibilities of the position include setting standards of client care, staff development and supervision; scheduling quality improvement initiatives and evaluation/ measurement; planning and controlling financials; and managing the work environment.

The Clinical Manager facilitates collaboration within the teams and acts as role model, mentor and coach to all team members, toward a goal of optimizing client and staff experiences. The Clinical Manager also collaborates with the medical staff providing care within portfolio, ensuring open dialogue and medical staff input into quality improvement and service planning.

**Qualifications**:
**Education/Experience**:

- Advanced educational and/or professional qualifications
- Master's degree or specialty certification in a related field is desirable
- Registration in a regulated health profession preferred
- Extensive knowledge and related work experience within the mental health and addictions field
- Previous supervisory/managerial experience
- Extensive knowledge and skills with quality improvement methodology
- Knowledge of and ability to interpret applicable provincial legislation and related regulations, accreditation and professional standards and practices, safety regulations; understanding of Withdrawal management standards of care and Psychosocial rehabilitation principles and related Addiction and mental health best practices.

**Skills/Abilities**:

- Superior ability to communicate effectively and concisely, both orally and in writing
- Ability to establish and maintain effective working relations with private and public officials, subordinates, co-workers, and community partners
- Ability to identify, understand, and meet/exceed the requirements of internal and external customers
- Ability to think and act strategically in a healthcare sector environment, including the ability to conceptualize and implement change strategies
- Excellent project/time management, quality improvement, analytical/critical thinking, problem-solving, and decision-making skills
- Ability to improve effectiveness and efficiency through the management and utilization of human, financial, and physical resources
- Strong leadership skills including the ability to direct, motivate, evaluate, and recognize staff; proven ability to share skills and knowledge with others
- Proven conflict management abilities and mediation skills
- Proficiency with office computer equipment and software

**CONDITION OF EMPLOYMENT**
- This position shall be conditional upon a satisfactory Criminal Record and Judicial Matters Check (CRJMC) where indicated, to ensure the absence of relevant criminal convictions.
- Ability to work irregular hours
- Will be required to travel to various work locations and provide own transportation



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