Restaurant Manager

7 days ago


Aurora, Canada Slabtown Armoury Full time

1. The Guest Experience - **Touch Tables**: Circulate the dining room to ensure meal quality and service standards are met. - **Service Recovery**: Handle complaints with grace. Your goal is to turn a "one-star experience" into a loyal regular before they reach the exit. - **Vibe Check**: Manage lighting, music levels, and temperature to maintain the desired atmosphere. 2. Team Leadership - **Pre-Shift Meetings**: Brief the staff on daily specials, 86'd items (out of stock), and VIP reservations. - **Floor Deployment**: Assign sections and side-work fairly to ensure the "flow" of the room remains balanced. - **Real-time Coaching**: Correct service errors on the fly and provide "praise in public, correction in private." 3. Operations & Logistics - **The "Door" Strategy**: Work closely with the host team to maximize seating capacity without slamming the kitchen. - **Closing & Admin**: Handle cash outs, tip distributions, and end-of-night labor reports. - **Safety & Compliance**: Ensure health codes are followed and alcohol is served responsibly. Pay: $25.00-$28.00 per hour Expected hours: 20 - 40 per week **Benefits**: - Discounted or free food - On-site parking Work Location: In person



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