Receptionist/administrator - Part-time

2 weeks ago


Toronto, Canada Nexus Massage and Rehab Full time

**Join Our Team at Nexus Massage & Rehab**

Located in the vibrant **Yonge and Eglinton area**, Nexus Massage & Rehab is more than just a clinic—it’s a welcoming space where we prioritize wellness, high-quality care, and a supportive environment for our community and team.

We are looking for a **reliable, accountable, and professional Receptionist** to be the first point of contact for our patients. You’ll play a vital role in creating a positive experience for everyone who walks through our doors. If you thrive in a **fast-paced environment**, have **excellent critical-thinking and problem-solving skills**, and enjoy working as part of a team, we’d love to have you on board

**Why Join Our Team?**

✨ **Collaborative Environment**: Be part of a dynamic and passionate team of healthcare professionals.
✨ **Impactful Work**: Make a meaningful difference in the well-being of our patients and community.
✨ **Core Values**: Join a clinic that values compassion, growth, accountability, and exceptional care.
✨ **Supportive Atmosphere**: Work in a nurturing environment that fosters both personal and professional success.

**What We’re Looking For**:
We’re seeking someone with these qualities:

- **Warm and Bubbly Personality**: You naturally radiate positivity and make patients feel at ease.
- **Reliable and Accountable**: You can be counted on to follow through and meet responsibilities.
- **Excellent Communication Skills**: Strong verbal and written abilities to connect effectively with patients and colleagues.
- **Critical Thinking and Problem-Solving Abilities**: You handle challenges with professionalism and resourcefulness.
- **Thrives Under Pressure**: You excel in a fast-paced environment, managing multiple tasks with ease.
- **Strong Team Player**: You collaborate well and contribute to a supportive team culture.
- **Professional Demeanor**: You consistently uphold a high standard of professionalism.
- Familiarity with computer systems, spreadsheets, and word processing (experience with insurance billing is a plus).

**Schedule and Hours**:
This is a **part-time position** requiring **approximately 20-25 hours per week, starting ASAP**. Flexibility is essential, including:

- **Weekend availability** (mandatory).
- Mid-Shift - 1-6pm on weekdays
- Your exact schedule will vary but will reflect the clinic’s needs to ensure exceptional patient care.

**As Our Receptionist, You’ll**:

- Greet patients, answer calls, and provide outstanding customer service with a smile.
- Schedule appointments, check patients in and out, and handle invoices and receipts.
- Submit insurance claims efficiently (experience with **Telus Health, Provider Connect, Blue Cross, Sunlife**, etc., is a plus).
- Handle laundry duties, including receiving, washing, drying, folding, and stocking linens.
- Maintain clinic cleanliness, including deep cleaning tasks and stocking supplies.
- Care for the clinic’s plants, ensuring a welcoming environment.
- Troubleshoot and report any clinic concerns promptly.

**Previous experience as a Patient Coordinator** is an asset.

**Ready to Join Us?**

**Job Types**: Part-time, Permanent

Pay: $17.50 per hour

Schedule:

- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift

Application question(s):

- Are you flexible with your schedule? Mornings at 7:45am, Evenings till 9pm, Weekend availability?

**Experience**:

- Customer: 1 year (required)
- administration: 1 year (preferred)
- Insurance Billing: 1 year (preferred)

Work Location: In person



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