Supervisor, Zoning and Sign By-law Services

**Job Description**

**JOB TITLE**:Supervisor, Zoning and Sign By-law Services

**DEPARTMENT**:Planning, Building and Growth Management

**POSTING NUMBER**:106890

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Full Time Permanent

**LOCATION**:Hybrid Model - when working onsite, you will report to the location of Flower City Community Campus (FCCC)

**HOURS OF WORK**:35-hour workweek

**SALARY GRADE**:7

**HIRING SALARY RANGE**: $114,550.00 - $128,869.00 per annum

**MAXIMUM OF SALARY RANGE**:$143,188.00 per annum

**JOB TYPE**:Management and Administration

**POSTING DATE**:August 08, 2025

**CLOSING DATE**:August 21, 2025

**area of responsibility**

**key responsibilities**

**PROGRAM DELIVERY - ZONING SERVICES**

• Review and comment on proposed draft Zoning By-law amendments.

**PROGRAM DELIVERY - SIGN BY-LAW SERVICES**

• Maintain and monitor the inspections program, investigations and the issuance of orders to comply and initiate prosecution as required.
• Lead ongoing maintenance and updating of the Sign By-law based on current industry trends.

**MANAGEMENT AND TEAM LEADERSHIP SUPPORT**

• Partner with the Manager to plan, prioritize and distribute assignments to staff based on qualifications and experience while maintaining and monitoring established services levels and workload demands.
• Participates in the recruitment process and participate in the training of new Plans Examiners, Coordinators and Inspectors.
• Partner with the Manager in evaluating issues related to performance management, discipline and other personnel matters of a confidential nature.
• Foster a productive team environment by effectively addressing issues, supporting and motivating staff including mentoring and training.
• Identify and assist in the development of guidelines and procedures.
• Maintain and monitor the team’s operating policies and service standards to ensure accuracy and consistency of work provided.

**PROVIDE INFORMATION**

• Oversee and monitor standards for verbal and written responses to inquiries to ensure accuracy and consistency.
• Advise the public and professionals with respect to the building code, interpretations of the Zoning and Sign By-laws, development review process and other related enquiries.
• Assist the Manager in responding to Council inquiries related to Zoning and Sign By-laws and second unit registration.
• Respond to escalated enquiries related to Plans Examiner code or by-law interpretations through effective investigation and conflict resolution, where necessary keep Manager informed of escalating technical and administrative issues.

**LIAISE WITH KEY STAKEHOLDERS**

• Represents the Division/Department at various internal and public meetings to provide zoning and sign by-law information.
• Liaise and foster effectual working relationships with internal stakeholders including By-Law Enforcement, Fire Department, Planning, Public Works, Legal Services, Licensing, the Mayor and Council to ensure that policies are implemented and enforced as they were intended following adoption by Council.
• Liaise with key external stakeholders including designers, contractors, homeowners, and other external agencies.
• Work in collaboration, as part of the section’s management team, in the evaluation of the section’s effectiveness and assess the need for change.

**SELECTION CRITERIA**

**education**

• Must successfully complete a Post-secondary degree in Planning, Geography, Engineering or Architecture or a diploma in Architectural or Engineering Technology or equivalent field of study.

**experience**

• Minimum of 5 years experience related to the enforcement/interpretation of zoning by-laws, the building code or related construction regulatory environment is required.
• Minimum of 3 years of managerial/supervisory experience in a related field is required with a proven ability to work effectively with staff in a unionized team environment.

**mandatory requirements**

• Must successfully complete the provincial qualification programs in the following categories: Legal Processes, Small Buildings, Large Buildings and Building Structural.
• Must have a valid, non-probationary Ontario class G license and use of own vehicle.

**other skills and assets**

• Demonstrates superior written and verbal communication skills.
• Demonstrates exceptional customer service and conflict resolution.
• Demonstrates report writing and presentation skills and experience.
• Proficiency in the reading and interpretation of drawings, specifications and other technical documentation.
• Highly developed analytical, problem solving and organizational skills.
• Proficient in Microsoft Office.
• Knowledge of applicable Municipal, Regional, Provincial and Federal legislation is an asset.
• A dynamic, team-oriented individual with highly developed project and team management skills.
• **_Various tests and/or exams may be administered as part of the selection criteria._

**#LI-Hybrid**

**Interview**:Our recruitment pr