Admin Team Leader

4 days ago

Squamish, Canada Livwell Integrated Health Full time

We are looking for a highly motivated team leader who is effective at communicating/interacting with patients, admin staff and practitioners. In addition to all front desk reception tasks, the role will focus on planning, organizing resources and trouble shooting any problems that may arise. Additionally, staff recruitment and training will be a priority. Experience with Jane App is an asset, but not a requirement. Strong leadership and self motivation are essential skills for success in this role.
- Day to day operations of an integrative wellness facility.
- General front line duties as well as scheduling reception staff, coordinating time off and training new staff members.
- Trouble shooting Janeapp software, balancing day sheets and direct billing.
- Liase with practitioners to identify potential office dysfunctions.
- Greets clients/patients and others, maintaining a welcoming and respectful environment
- Answers inquiries by phone and in-person in a helpful, respectful, and efficient manner.
- Performs clinic opening and closing procedures.
- Manages incoming and outgoing faxes.
- Maintains appointment schedule and manages recalls.
- Supports practitioners in their schedules being booked, including calling in patients on the cancellation list when necessary.
- **Ensures patient confidentiality.**:

- As directed per practitioner, performs billing procedures for multiple payers (MSP, ICBC, WCB, etc) and applies and collects non-insured fees where applicable.
- Order and receive office and medical supplies and monitor inventory under the direction of the clinic or office manager.
- Keeps the clinic facility clean and tidy.
- Communicate clearly with other members of the administrative team as well as the Office Manager and Clinic owners.

**Job Type**: Part-time

**Salary**: From $25.00 per hour

**Benefits**:

- Casual dress
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

COVID-19 considerations:
We strive to follow the most up to date guidelines given by our Practitioner Colleges and the Federal and Provincial Health Authorities. Signs are posted throughout the clinic informing clients of the current guidelines.

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

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