Customer Service Specialist

7 days ago

Headingley, Canada King's Services Full time

**King's Services** is Manitoba's leading provider of portable restroom, septic and vacuum truck service, temporary fence panels, plumbing and cleaning, excavation, and installation of septic tanks. Based in Headingley MB, we provide essential services in the waste industry for more than 35 years.

**Position Overview**

**This position is full-time and permanent.**

**Key Responsibilities**

Receive incoming and place outgoing calls in a friendly and professional manner while actively listening to their concerns, providing guidance on our services to suit their needs
- Identify, evaluate, and prioritize clients' requests to ensure that inquiries are solved in a timely manner
- Process customer quotes and bid proposals, following up regularly until closed
- Accurately book, confirm, track, and enter client requests and information into our custom database
- Develop new business and service opportunities from existing and new clients
- Resolve or refer more complex problems to the appropriate associate
- Work and communicate with all departments, so customer needs are appropriately managed
- Maintain the highest level of client satisfaction
- Perform other duties as required

**Requirements**:

- High School with the equivalent combination of office education and work experience ,Secondary School (preferred)
- Minimum of one-year phone customer service experience required, phone sales experience is an asset
- At least one year of experience with data entry into software database
- Excellent phone etiquette, verbal, and written communication skills
- Strong computer skills, especially MS Office or custom databases
- Must be able to multitask, prioritize and manage your time
- Ability to operate effectively in a fast paced, growing team environment
- Strong critical thinking, analytical and problem-solving skills
- Attention detail to monitor and control projects
- Good communication skills to coordinate with team members to ensure project is completed on time and on budget

**Working Conditions**
- Office
- Repetitive tasks
- Working at a computer for long periods
- Must have reliable vehicle as bus access is not available

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Salary: From $17.00 per hour
- Schedule: 8-hour shift
- Monday to Friday

**Supplemental pay types**:

- Overtime pays

**Ability to commute**:Headingley, MB

**Experience**: Customer Service: 1 year (preferred)

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Headingley, MB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Customer Service Specialist

    5 days ago

    Headingley, Canada King's Services Full time

    Are you excited by growth and opportunity? Do you like to take initiative, serve, and connect with others? Do you thrive when there are multiple things on the go, and put your ideas into action in a collaborative environment? Join our team! The Opportunity: We are looking for a Customer Service Specialist to join our team. This position reports to the...

  • Customer Service Specialist

    2 weeks ago

    Headingley, Canada King's Services Full time

    **Job description** King's Services is Manitoba's leading provider of portable restroom, septic and vacuum truck service, temporary fence panels, plumbing and cleaning, excavation and installation of septic tanks. Based in Headingley MB, we provide essential services in the waste industry for more than 35 years. **Position Overview** This position is...

  • Customer Service

    1 week ago

    Headingley, Canada Matix Lumber Full time

    **Sales Support Specialist** **Company Profile** Matix Lumber is a locally-owned and operated professional building supply centre that provides for all of your building needs. We are a family-owned company, but we’ve always considered the whole team and our customers as family. Matix Lumber is your one-stop destination to begin planning any project. Our...

  • Customer Service

    7 days ago

    Headingley, Canada King's Services Full time

    **About Us** **Position Overview** **Key Responsibilities** - Seeking out and establishing relationships with multiple departments in our clients' organizations to identify more opportunities to work together - Perform daily new calls and follow up conversations with clients to qualify and move opportunities through to the completion of the sales cycle to...

  • Customer Service Associate

    2 weeks ago

    Headingley, Canada T&T Seeds Full time

    **Role**: Customer Service Associate (Permanent) **January to June** 30-40 hrs/week (weekend work is required) **July to December** 16-40 hrs/week (Monday-Friday) **Start Date**: Immediately **Salary/Wages**:Starting at $16.00/hr **OUR CORE PURPOSE**:Helping People Thrive We have an endless pursuit to cultivate an environment where everyone can...

  • Customer Service Representative

    2 weeks ago

    Headingley, Canada Springhill Lumber Full time

    **Customer Service Representative** **Rate of Pay**: Depending on Experience **Duties & Responsibilities**: - Provide sales support to account managers and outside sales personnel in a timely manner; - Assist customers with their building materials inquires in a friendly and knowledgeable manner; - Assist with sales orders and purchase orders, within ERP...

  • Customer Service Associate

    5 days ago

    Headingley, Canada T&T Seeds Full time

    **Permanent: January to June** 30-40 hrs/week (weekend work is required) **July to December** 16-40 hrs/week (Monday-Friday) Start Date: Immediately **Salary/Wages**:Starting at $16.00/hr **OUR CORE PURPOSE**: Helping People Thrive We have an endless pursuit to cultivate an environment where everyone can thrive—customers, vendors and team members alike....

  • Fulfillment / Warehouse Specialist

    1 week ago

    Headingley, Canada APEX RIM & TIRE Full time

    **OVERVIEW** Manitoba’s premier custom rim and tire shop is looking for an Fulfillment / Warehouse Specialist to join our dynamic and growing team. We are seeking a motivated individual with a positive attitude and a passion for trucks, cars, accessories and for providing exceptional customer service. This is an exciting opportunity to start a career in...

  • Yard/customer Service Attendant

    1 week ago

    Headingley, Canada Springhill Lumber Full time

    **Yard/Customer Service Associate** **Rate of Pay**: $18.00 - $20.25 CAD (Depending on Experience) **Duties & Responsibilities**: - Greets customers with a friendly and positive attitude; - Assists customers with their building materials needs while maintaining a safe, clean, and organized environment. - Assists customers with loading/unloading building...

  • Yard/customer Service Attendant

    1 week ago

    Headingley, Canada Springhill Lumber Full time

    **Yard/Customer Service Attendant** **Rate of Pay**: $18.00 - $20.25 CAD (Depending on Experience) **Duties & Responsibilities**: - Greets customers with a friendly and positive attitude; - Assists customers with their building materials needs while maintaining a safe, clean, and organized environment. - Assists customers with loading/unloading building...