Customer Service Representative
2 weeks ago
**Customer Service Representative**
**Rate of Pay**: Depending on Experience
**Duties & Responsibilities**:
- Provide sales support to account managers and outside sales personnel in a timely manner;
- Assist customers with their building materials inquires in a friendly and knowledgeable manner;
- Assist with sales orders and purchase orders, within ERP software;
- Communicate with appropriate departments to ensure adequate supply of merchandise is in stock;
- Respond to inquiries from customers, distributors as required;
- Perform other duties as required.
**Requirements & Qualifications**:
- Previous experience in a sales support would be viewed as an asset;
- Knowledge of lumber and building materials is an asset but not required;
- A proven ability to adapt, multi-task, work both independently and in a team environment;
- Strong interpersonal skills and organizational skills, logical and efficient, with attention to detail;
- Problem solving and conflict resolution skills;
- Ability to prioritize work in a fast-paced demanding environment;
- Experience with Microsoft Office and ERP systems are considered an asset;
- Highly motivated;
- Reliable vehicle is required, as this a non-bus route.
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
- Monday to Friday
Work Location: In person
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