Membership Executive

2 weeks ago

Moncton Area, Canada YMCA of Greater Moncton Full time

**Position Overview**

Reporting to the Supervisor of Membership Services, this position is responsible for excellent customer service, sales, hands-on member relations, supervising & training/coaching of staff as well as other administrative duties as assigned, all while adhering to the YMCA’s core mission, vision and values.

**Duties**
- Provides support to Association membership growth and retention strategic plans by ensuring quality member experience.
- Serve as champion for quality commitment and profiling the Y as advocate and community partner in support of healthy communities. Includes: promotion of comprehensive Y programming, timely issue resolution, maintenance of retention data, and front-line support to new and existing members
- Act as the first point of contact for member concerns and feedback and follow-up to resolve them.
- Ensure delivery of Serving All Member (SAM) quality standards through provision of welcoming, inclusive, and positive membership experience. Includes ensuring effective member onboarding, registration, record maintenance, collection, and financial assistance processes, in addition to facilitation of timely resolution of Member concerns
- Communicate with the Supervisor and team on any service concerns or issues that may affect YMCA quality.
- Complete administrative duties as assigned.

**Skills & Qualifications**
- A criminal record check and vulnerable sector check are required as a condition of employment
- Standard First Aid and Basic Rescuer CPR to be completed within 60 days of employment
- Able to work flexible hours, evenings and weekends will be required
- Bilingualism in French and English is an asset
- Exceptional customer service attitude, minimum of 2 years experience in customer service
- Strong communication skills, especially an outgoing personality
- Management experience considered an asset

**Competencies**
- Commitment to Organization and Values
- Service Orientation
- Relationship Building
- Teamwork
- Multitasking
- Communication
- Ownership and Accountability

Pay: $33,000.00-$35,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Morning shift

Work Location: In person

Application deadline: 2024-10-11

  • Legal Counsel

    3 weeks ago

    Moncton, Canada RegulatoryJobs Executive Recruitment Full time

    Worldwide Opportunities in Regulation and Consumer Protection Reporting to:Director of Governance and General Counsel Language Requirement: Bilingual essential (English and French) Summary The Nurses Association of New Brunswick (NANB) is responsible for regulating Registered Nurses and Nurse Practitioners in New Brunswick in the interest of public...

  • National Account Executive, Business Development

    1 week ago

    Greater Toronto Area, Canada CFIB Full time

    Posting Job Description: **We are looking for a National Account Executive, Business Development!** **Are you a driven individual looking for the next challenge? Do you want to work for an organization that believes in people’s potential?** At CFIB, your work supports small businesses in your community and across the country. You’ll have a hand in...

  • Corporate Account Executive

    2 hours ago

    Greater Winnipeg Metropolitan Area, Canada CrowdStrike Full time

    As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to...

  • Volunteer Services Manager

    1 week ago

    Moncton, Canada Shelter Movers Full time

    **About Shelter Movers** Shelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence. Every year, in...

  • Imam & Religious Director

    2 weeks ago

    Moncton, Canada Moncton Muslim Association Inc Full time

    **Job Description: Full-Time Imam** **Position Title**: Imam & Religious Director **Organization**: The Moncton Muslim Association (MMA) **Location**: Moncton, New Brunswick, Canada **Job Type**: Full-Time, Permanent **1. Organization Overview** The Moncton Muslim Association (MMA) is the central Islamic organization serving the growing and diverse...

  • Imam & Religious Director

    1 week ago

    Moncton, Canada Moncton Muslim Association Full time

    **1. Organization Overview** The Moncton Muslim Association (MMA) is the central Islamic organization serving the growing and diverse Muslim community of Moncton and surrounding areas in New Brunswick. Our mission is to provide spiritual guidance, promote Islamic education, foster community harmony, and serve as a beacon of faith and service. We operate a...

  • General Manager

    2 weeks ago

    Moncton, Canada KidStrong Moncton Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Dental insurance - Employee discounts - Health insurance - Paid time off - Profit sharing - Training & development **Job Title: KidStrong General Manager** **Centre: KS Moncton, NB** **Reports To: Area Developer** KidStrong General Managers are the leaders of the centre - it is the...

  • Key Account Manager

    2 weeks ago

    Greater Toronto Area, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning over 65 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • Corporate Dietitian

    6 days ago

    Greater Toronto Area, Canada Seasons Care Full time

    Published May 2, 2025 Location Greater Toronto Area, Canada Category Dietitian Job Type Full-time Hours 4 days per week, starting as soon as possible **Description**: Seasons Care Dietitian Network is a consulting network of Dietitians and Nutrition Managers specializing in Long-Term Care and Retirement Homes. Since 1996, Seasons Care has become...

  • E2E Functional Test Lead

    2 hours ago

    Greater Toronto Area, Canada Apex Systems Full time

    Job#: Job Description:E2E Functional Test LeadApex Systems is a global IT services provider, and our staffing practice has an opening for a Senior Functional Test Lead (End-to-End Testing) for one of our top Canadian banking clients. This role supports large-scale Credit Card and Payments initiatives and requires a strong technical background with proven...