Regional Manager

2 days ago

Ottawa, Canada MCA Dental Full time

WHY JOIN?
As a dental service organization, we partner with dentists across Canada to build practices that thrive. We work with dentists, and their team members, to ensure the best patient experience and the success of each clinic. That means a fun, positive office culture, increased productivity, professional opportunities, along financial strength and stability. Not only do we support clinics to grow, but we also help them expand their professional network as part of our nationwide community of partners striving to make dentistry better.
One of the core strengths is the passion our team members share. We value the relationships our dental clinicians and dentists develop with patients across our locations. We recognize that well-trained, skilled teams are a prerequisite of successful practices.

**Location**: Visits to clinics in the Greater Ottawa Area (Westboro to Orleans)

JOB BRIEF
We are looking for a Regional Manager to oversee the success of their clinic portfolio and achieve goals for the clinics based in the Greater Ottawa Area.

Ultimately, you will ensure your area of responsibility meets and exceeds the expectations of our business objectives and contributes to MCA’s success in the long run.

RESPONSIBILITIES
Regional Managers are among the most critical team members at MCA Dental As a Regional Manager, you should lead by example, prioritizing our people, patients and larger MCA community. If leading with an entrepreneurial spirit to a portfolio of Dental Clinics in the Ottawa region is of interest, we’d like to meet you
- Create regional plans in alignment with business objectives
- Support Clinics in the assigned region with the day-to-day operations
- Evaluate clinic and individual performances
- Identify hiring needs, select and develop a training plan with the clinic for new employees
- Analyze regional market trends and discover new opportunities for growth
- Address potential problems and suggest prompt solutions
- Participate in decisions for expansion or acquisition
- Suggest techniques to increase patient acquisition, retention and satisfaction
- Set supply and staffing budget for each office and monitor;
- Analyzing weekly KPI reports and setting strategies accordingly;
- Onboarding of new clinic acquisitions and employees in assigned region
- Training/Supporting Office Managers and hosting routine weekly meetings;
**Requirements**:

- Proven experience as Dental Assistant, Practice Manager, Regional Manager or similar role;
- In-depth knowledge of health and safety regulations in this profession;
- Experience in preparing and maintaining dental equipment;
- Outstanding communication skills;
- A patient and friendly personality;
- Attention to detail;
- Stamina to meet the physical demands of the job;

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