Administrative Assistant/receptionist/pta

2 weeks ago


Kitchener, Canada Kitchener Physiotherapy & Wellness Full time

Kitchener Physiotherapy & Wellness is looking for a reliable, punctual, and motivated team player to join our team as a part-time front desk Administrative Assistant/Medical Secretary. We are a multi-disciplinary clinic providing physiotherapy, massage therapy, orthotics, compression stockings, acupuncture and bracing services.

**Job duties and responsibilities**:

- Ensure maximum client satisfaction through a high quality service approach
- Greet patients and direct them to assessment/treatment room
- Electronically book appointments for physiotherapy and massage therapy services
- Confirm patient appointments and follow ups
- Retrieve insurance information from clients and bill insurance companies online
- Keep record of end of the day and financial spread sheet
- Answer phones in a professional manner
- Maintain clinic cleanliness and neat appearance
- Prepare charts/files for new and repeated patients
- Keep track of inventory of clinical supplies
- Scan, fax and photocopy documents
- Respond to patients/insurance company inquiries and provide them with detailed information on our services
- Perform other various duties as assigned

**Required skills**:

- Excellent verbal and written communication skills
- Strong telephonic skills
- Good team player
- Basic knowledge of Microsoft tools: Office, Excel and Word
- Exceptional customer service skills
- Ability to work well under pressure
- Strong Organization skills

**Required Education/Experience**:

- **Must have minimum one year of experience as a Receptionist**:

- Education: Medical Office Administration education or equivalent
- Experience in medical field and/or physiotherapy clinic is an asset
- Experience with WSIB, Extended Health and MVA billing is an asset

**Job Type**: Part-Time

**Job Type**: Part-time

Application question(s):

- What is your availability for an interview?
- Availability Thursday/Friday ?

Work Location: In person



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