Leader, Business and Technical Services

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- Reporting to the Manager of the Field Surveying Services Division, you will provide operational and strategic leadership services to the division, including coordinating and delivering technical and business support, delivering business and technology strategies, managing vehicles, equipment and supplies, resolving information technology issues, organizing staff training, coordinating processes for billing, procurement, contract and vendor management, coordinating corporate marketing and communication and providing business planning, analysis and reporting. Primary duties include:

- Manage, lead, and oversee delivery of business and technical services, solutions, and products for the Field Surveying Services (FSS) division. This includes data processing and drafting, records management, fleet management, equipment management, technology solutions, procedures, procurement, contracts, vendor management, client billing, staff training, administration, and safety.
- Develop business and technical strategies including business planning, budgeting, forecasting, analysis, reporting, business intelligence, marketing, research and development, and technology investment.
- Provide leadership, staff development, succession planning, coaching, direction, and assistance to FSS staff in their dealings with interested parties, customers, and other City staff.
- Communicate and engage with clients, interested parties, and other business partners.
- Oversee the Business and Technical Services section’s operating budget and manage financial recoveries for the division.
- Take corrective action to improve performance and align outcomes with established goals. This includes contributing to the development of FSS performance metrics, tracking results, and implementing improvements.

**Qualifications**
***
- A degree in Business, Engineering, Geomatics, or a related field and at least 8 years of relevant experience in an engineering, field services, and/or geomatics business support work environment.
- Applicants must have at least 5 years of experience in a leadership role.
- A designation as a Professional Engineer (P.Eng) or a Professional Land Surveyor would be considered an asset.
- Knowledge and experience with geospatial technologies, data processing, drafting, and records management would also be an asset.
- The ability to lead and coordinate operational functions and contribute to strategic objectives is essential.
- Success in the position requires strong communication, analytical, problem solving, project management, business planning, process improvement and organizational effectiveness skills.
- Equivalent combinations of experience and education may be considered.

**Pre-employment Requirements**
- Successful applicants must provide proof of qualifications.
Union: Exempt
- Business Unit: Business and Engineering Services
- Position Type: 1 Permanent
- Location: 651B 25 Avenue SE
- Compensation: Level E $ 80,640 - 121,760 per annum
- Days of Work: This position works a 5 day
- work week earning 1 day off in a 3 week cycle.
- Hours of work: Standard 35 hour work week
- Audience: Internal/External

- Job ID #: 307257