Administrator, Maintenance/ Technical Records

**SKYSERVICE BUSINESS AVIATION**

Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and values are the inseparable assets that drive our dedication to Quality, Safety, Respect, Commitment and Efficiency. These are the core values that guide us every day and help build our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing our employees. If you want to grow your career and broaden your experience, then Skyservice is the right team for you.

Get to know us:
**Your future at Skyservice**:
Here at Skyservice we are continuing to grow and provide high level service to our clients, expanding our footprint and name throughout the Americas. You will bring an innovative mindset, strong attention to detail and fast-paced way of working to a team that works together to exceed the expectations of our customers. We focus on excellence and are committed to support and develop our teams

**SUMMARY OF RESPONSIBILITIES**:

- Assist Maintenance leaders (i.e. Supervisor, Coordinator, Planner, QA) with administrative functions as assigned;
- Provide clerical support: coordinate meetings, take minutes, travel arrangements, prepare documents, daily/weekly/monthly reports, verify expense reports, process agencies invoices, maintain employee database information, etc.;
- Responsible for organizing and safe keeping of all aircraft technical records;
- Audit and scan completed work packages and report any error/ omissions to the attention of the work package leader for correction;
- Update the completed maintenance work packages in our digital maintenance tracking program and transcribe the work into their respective aircraft technical logs; engine, APU, modification/repair logbooks, and component records;
- Provide clarifications on queries related to technical records;
- Administer and maintain technical records and archives as per regulatory requirements;
- Print Work Packs for Heavy Maintenance as required;
- Ensure on-time delivery of work packs to production;
- Support data entry of production paperwork;
- Submit appropriate onboarding documentation for new employees and contractors - including submission of change requests to IT and Skytrack setup (new users, change of department, change of skills, etc.);
- Order office supplies and uniforms;
- Update and maintain department employee files;
- Coordinate in-house or out-of-base training when necessary i.e. travel arrangements, bookings, preparing packages and training contracts etc.;
- Act as a backup for the SMS/Training/H&S group;
- Complete employee schedule;
- Receive, review and approve timesheets and send them to the payroll department;
- Enter employee labor when needed and verify contractors’ hours;
- Monitor crew schedule and labor verification in SkyTrack and ensure it’s accuracy;
- Review employee time on the supervisor work screen in Skytrack on a daily/weekly basis;
- Ensure regular updates are made to the Skytrack Shift Master data tables;
- Other related duties, as assigned.

**QUALIFICATIONS AND SKILLS REQUIRED**:

- Post-secondary education in a related field;
- A minimum of three (3) years of administrative experience in a computerized environment;
- Experience in technical records with solid general aviation knowledge is an asset;
- Experience with CAMP and Quantum Component Control is an asset;
- Keen awareness of how maintenance requirements can impact customers and aircraft airworthiness;
- Proficient in the use of Microsoft Office Products (Word and Excel);
- Strong communication skills and flexibility;
- Very detailed oriented, innovative with a focus on process improvement;
- Ability to work under pressure and possess excellent organizational skills;
- Ability to review own work for accuracy and thoroughness;
- Ability to multitask and work in a fast paced environment;
- Aviation background in billing, manufacturing and/or any other related environment experience, is considered Responan asset.

**Benefits**:

- Our perks and benefits include but are not limited to:_
- Competitive wages
- Competitive group health benefits coverage for you and your eligible dependents, including health, vision and dental plans
- Employee assistant program
- Group retirement savings plan with company matching contribution
- Relocation allowance
- Paid time off including sick days and personal days
- Employee Referral Program
- Continuing Education Program
- Service Awards