Customer Experience Lead

6 days ago

Langley, Canada Laura Canada Full time

Company Description

**Job Description**:
Join our team to achieve your full career potential We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

**How will you support the team?**

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.
- Act as a stylist to build a personalized wardrobe to the customer.
- Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
- Monitor sales targets frequently and take the required actions to influence the store’s results.
- Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
- Open and close the store as required.

**Don't miss this opportunity to join an exceptional team**

**Qualifications**:
**The people who thrive with us have**:

- Contagious passion for fashion and customer service
- Experience as a team leader or sales trainer
- Desire to develop a career in retail
- Strong selling and customer service skills

Additional Information

**Benefits**:

- Employee discount in store
- Dynamic and passionate team
- Group insurance plan and various employee programs, including a telemedicine service
- Career development and advancement program
- Supportive management team and good work/life balance

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