Team Lead Customer Service
5 days ago
Our team in Langley currently has an opening for a Team Lead Customer Service YOUR ROLE & RESPONSIBILITIES Job Summary: The Customer Service Team Lead is responsible to service our customers by leading their team ensuring customer excellence. The Customer Service Team Lead will support in driving profitability through active service excellence, key performance indicators and commercial excellence activities within their region. Successful Customer Service Team Leads can expect to follow a career path leading to other roles. Job Description: Develop and drive Customer Service Excellence Participate in and/or initiate ongoing process improvements related to the standardization, efficiency and effectiveness of customer service Assist Customer Service Managers in daily meetings including reviewing open orders, summary of statistics, credit blocks, lost opportunities, etc. Assist the Customer Service Manager with month end duties Support and liaison with the commercial team to manager portfolio of customer accounts Provide overall leadership and training & development for Customer Service Representatives Supervise and coordinate activities of the team Ensure safety is the first priority and that all activities are conducted in accordance with quality, healthy, safety, and environmental management systems YOUR PROFILE Education and Experience: Post-Secondary education; Bachelor’s Degree or College Diploma in Business would be preferred Previous experience in a customer service and/or business administration role (3-5 years) Sound skills in the use of Microsoft Excel, Word, and PowerPoint Previous experience/exposure with ERP systems, preferably SAP, would be considered an asset Strong communication and interpersonal skills OUR OFFER We aim to create an environmentwhere the best people want to work, where they can turn their passion intotheir job and realize their full potential. Individual development,on-the-job training, and development programs designed to help our employeesgrow in their careers. Competitive pay and incentives. Health and dental paid bycompany (with exception of LTD) DC pension plan matched 100% byemployer up to 6% EFAP Starting 3 Weeks Vacation Flexible Work Hours Gym/Wellnesssubsidy TuitionReimbursement
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IT Team Lead
2 weeks ago
Langley, Canada Cloud9 Solutions Full time**Who we are**: Cloud9 Solutions is a rapidly growing Managed Services Provider that offers a broad range of IT Consulting, Managed IT, and Cloud services for organizations looking to source and implement IT solutions and IT services in their businesses or in the cloud. At Cloud9 Solutions, our mission is to provide our clients with solutions that help them...
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Langley, Canada Amazon.com.ca, ULC Full timeHigh School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools At Amazon, our mission is to be Earth’s most...
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Customer Service Manager
15 hours ago
Langley, British Columbia, Canada NVA Canada Full timeCustomer Service Manager — Low-Cost Veterinary ClinicLocation: Langley, BCWage: $19–$22/hour (depending on experience)Schedule: Thursday - Sunday, daytime and evening shiftsReports to: Hospital ManagerAbout UsWe're the Lower Mainland's preferred spay and neuter clinic — accessible, efficient, and customer-centered. Our mission is to make quality pet...
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Associate Director
2 weeks ago
Langley, Canada Scotiabank Full timeRequisition ID: 225333 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Job Purpose**: The Associate Director & Team Lead position is responsible for the operation and achievements of a team of Private Bankers, Senior Associates and Associates, including their delivery of client service, distribution...
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Associate Director
1 week ago
Langley, Canada Scotiabank Full timeRequisition ID: 200293 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Job Purpose**: The Associate Director & Team Lead position is responsible for the operation and achievements of a team of Private Bankers, Senior Associates and Associates, including their delivery of client service, distribution...
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Customer Service Representative
2 days ago
Langley, Canada Pattison Food Group Full timeCome join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products. Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members. We have...
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Customer Service Representative
5 days ago
Langley, Canada Brenntag Full time**CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Langley** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: - Ensure all activities are conducted in accordance with health, safety, quality and environmental management systems as well as corporate and local policies. - Accurately manage the order...
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Customer Service Supvr
2 weeks ago
Langley, Canada EV Logistics | Supply Chain Full timeAre you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If youre looking for change, and youre ready to make changes... were looking for...
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Customer Service Representative
2 weeks ago
Langley, Canada Kaycan Ltd Full time**HERE WE ‘GROW’ AGAIN”** If helping customers comes to you naturally, then our Branch Opportunities may be a perfect fit for you. This is a great chance to join a Top Employer and contribute to our growth and success by demonstrating your passion for our Canadian customers in a fast paced environment. **WHAT’S THE JOB** The number of rewarding...
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Service Advisor
7 days ago
Langley, Canada Precision Auto Service Ltd Full timeGrowing and well established independent automotive repair shop in Langley is looking for motivated Service Advisors with outstanding customer service skills. We want you to be the best at what you do and we are committed to helping you get there by providing you with the best facility and environment. Look at this! - Competitive wage with performance...