Team Lead Customer Service
3 days ago
Our team in Langley currently has an opening for a Team Lead Customer Service YOUR ROLE & RESPONSIBILITIES Job Summary: The Customer Service Team Lead is responsible to service our customers by leading their team ensuring customer excellence. The Customer Service Team Lead will support in driving profitability through active service excellence, key performance indicators and commercial excellence activities within their region. Successful Customer Service Team Leads can expect to follow a career path leading to other roles. Job Description: Develop and drive Customer Service Excellence Participate in and/or initiate ongoing process improvements related to the standardization, efficiency and effectiveness of customer service Assist Customer Service Managers in daily meetings including reviewing open orders, summary of statistics, credit blocks, lost opportunities, etc. Assist the Customer Service Manager with month end duties Support and liaison with the commercial team to manager portfolio of customer accounts Provide overall leadership and training & development for Customer Service Representatives Supervise and coordinate activities of the team Ensure safety is the first priority and that all activities are conducted in accordance with quality, healthy, safety, and environmental management systems YOUR PROFILE Education and Experience: Post-Secondary education; Bachelor’s Degree or College Diploma in Business would be preferred Previous experience in a customer service and/or business administration role (3-5 years) Sound skills in the use of Microsoft Excel, Word, and PowerPoint Previous experience/exposure with ERP systems, preferably SAP, would be considered an asset Strong communication and interpersonal skills OUR OFFER We aim to create an environmentwhere the best people want to work, where they can turn their passion intotheir job and realize their full potential. Individual development,on-the-job training, and development programs designed to help our employeesgrow in their careers. Competitive pay and incentives. Health and dental paid bycompany (with exception of LTD) DC pension plan matched 100% byemployer up to 6% EFAP Starting 3 Weeks Vacation Flexible Work Hours Gym/Wellnesssubsidy TuitionReimbursement
-
Team Lead
2 days ago
Langley, Canada TK cleaning services Full time**Overview** **Duties** - Lead and supervise a team of cleaning staff, ensuring all tasks are completed efficiently and to company standards. - Perform commercial cleaning duties, including dusting, vacuuming, mopping, and sanitizing various facilities. - Utilize hand tools and power tools as necessary for maintenance and cleaning tasks. - Conduct regular...
-
Operations Team Lead
3 hours ago
Langley, Canada Best Buy Full timeAs Canada's fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we...
-
Langley, Canada Amazon.com.ca, ULC Full timeHigh School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools At Amazon, our mission is to be Earth’s most...
-
Team Lead
4 days ago
Langley, Canada Pattison Food Group Full timeCome join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products. Pattison Food Group Ltd. consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members. We have an exciting opportunity for a full-time...
-
Associate Director
2 weeks ago
Langley, Canada Scotiabank Full timeRequisition ID: 225333 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Job Purpose**: The Associate Director & Team Lead position is responsible for the operation and achievements of a team of Private Bankers, Senior Associates and Associates, including their delivery of client service, distribution...
-
Warehouse Team Lead
2 weeks ago
Langley, Canada Wajax Full time**The Opportunity** The Warehouse Supervisor manages day to day warehouse operations including staff supervision, to ensure inventory and shipping receiving functions are operating at optimum levels and are continuously improving. Ensures implementation and management of process and policy to maximize internal and external customer satisfaction and...
-
Customer Service Assistant
2 days ago
Langley, Canada IPEX Group of Companies Full timeIPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting **12- month contract** **opportunity** as a **Customer Service Assistant **for our Sales division. This role will be office based and reporting to our...
-
Lenscrafters - Team Lead
5 days ago
Langley, Canada LensCrafters Full time**Requisition ID**:893396 **Store #**: 000938 LensCrafters **Position**:Part-Time **Total Rewards**:Benefits/Incentive Information** LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the...
-
Customer Service Assistant
1 week ago
Langley, Canada Aliaxis Full timeIPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.We currently have an exciting 12- month contract opportunity as a Customer Service Assistant for our Sales division. This role will be office based and reporting to our office in Langley,...
-
Service Advisor
2 weeks ago
Langley, Canada Precision Auto Service Ltd Full timeGrowing and well established independent automotive repair shop in Langley is looking for motivated Service Advisors with outstanding customer service skills. We want you to be the best at what you do and we are committed to helping you get there by providing you with the best facility and environment. Look at this! - Competitive wage with performance...